3Getting Help

Should you have a technical support question or your HP Digital Camcorder requires service within the warranty period, please contact the original point of purchase if necessary, issue a Return Material Authorization (RMA) number in order to replace your HP Branded Product. For warranty claims, you will be required to provide a copy of your original dated sales receipt as proof of purchase and the issued RMA number. You will be responsible for shipping charges when shipping the product to the service center. The service agent will provide you with an address and you will also be responsible for any shipping charges to the warranty service center. Once your product is received by this service center, a replacement unit will be shipped back to you, typically within 5 business days.

E-mail Support:

Language

Address

English

english@hpodd.com

 

 

Deutsch (German)

deutsch@hpodd.com

 

 

Español (Spanish)

espanol@hpodd.com

 

 

Français (French)

francais@hpodd.com

 

 

Italiano (Italian)

italiano@hpodd.com

 

 

Nederlansk (Dutch)

hollands@hpodd.com

Nihongo (Japanese)

nippon@hpodd.com

 

 

Português (Portuguese)

portugues@hpodd.com

 

 

한국어 (Korean)

korean@hpodd.com

 

 

漢語 (Chinese Traditional)

trad.chinese@hpodd.com

 

 

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