Phone Numbers, U.S. and Canada
Before you place a call to the Support Center, refer to “Problem Determination Tips” on page 493.
U.S. Authorized Dealers or Servicers
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Bulletin | Board | Service | - | PC | Company | ||||||
IBM | Business | Partner | Education | ||||||||
IBM | Customer | Engineer |
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IBM | National | Support | Center |
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IBM | PartnerLink | Technical | Support | ||||||||
IBM | Part Number ID and Look Up | ||||||||||
IBM | Software | Defect | Support (CSDs) | ||||||||
IBM | Software | Ordering | (publications) | ||||||||
IBM | Supplies |
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IBM | Warranty | Claims | Center |
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OS/2 | Replacement | Diskettes | (problems | ||||||||
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U.S. Customers and | Helpware | Subscribers |
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Bulletin Board Service - PC Company | ||||||||||
Customer | Education Business | Unit | ||||||||
Customized | Operational |
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Developers | Assistance | (HW | & SW) | |||||||
End | User | Support |
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HelpCenter* , HelpLearn*, and |
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HelpCenter* | (TDD/ASCII) |
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IBM |
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IBM | Authorized | Dealer | Referrals | |||||||
IBM | Customer | Satisfaction | Center | |||||||
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IBM | Dealer | Referral |
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IBM | Direct | (supplies, | education) | |||||||
IBM | Field | Television Network | ||||||||
IBM | Information | Referral | Service | |||||||
IBM | Service |
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IBM | Technical Manuals |
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Multimedia |
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(Ext. 150) |
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Multimedia |
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Multivendor | Consulting |
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OS/2 | Information | Line |
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OS/2 | Support | Center |
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OS/2 | Support | Line |
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* Trademark of the IBM Corporation.
**Trademark of the Prodigy Services Company.
494 IBM Mobile Systems HMM