Troubleshooting

1.I cannot hear audio

Ensure the green headphone connector is inserted properly into the headphone output

Ensure mute is off on the computer, the USB audio adapter and the volume control on the headset cable. Adjust the output volume on the computer and the volume control on the headset.

2.My microphone does not work

Ensure the pink microphone connector is inserted properly into the microphone input.

Ensure mute is off on the computer, the USB audio adapter and the volume control on the headset. Adjust the microphone volume on the computer.

3.My Headset does not work

Check that the USB audio adapter is connected to the computer.

Try a different USB port.

Try plugging the USB audio adapter into a USB port on the computer, not a USB hub.

4.My computer does not recognize device

Windows XP: Go to Start > Control Panel > Sounds, Speech and Audio Devices > Sounds. Click Sounds and Audio Devices. Click the Audio tab, then select C-Media USB Headphone Set as the default device for sound playback and recording. Click OK.

Windows Vista: Go to Start > Control Panel > Hardware and Sound > Sound. Choose the Playback tab, then choose C-Media USB Headphone Set. Click Set Default. Next, select the Recording tab, then select C-Media USB Headphone Set. Click Set Default. Click OK.

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iHome IH-H412US, IH-H410UR manual Troubleshooting, Cannot hear audio, My microphone does not work, My Headset does not work

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