Troubleshooting
1.I cannot hear audio
•Ensure the green headphone connector is inserted properly into the headphone output
•Ensure mute is off on the computer, the USB audio adapter and the volume control on the headset cable. Adjust the output volume on the computer and the volume control on the headset.
2.My microphone does not work
•Ensure the pink microphone connector is inserted properly into the microphone input.
•Ensure mute is off on the computer, the USB audio adapter and the volume control on the headset. Adjust the microphone volume on the computer.
3.My Headset does not work
•Check that the USB audio adapter is connected to the computer.
•Try a different USB port.
•Try plugging the USB audio adapter into a USB port on the computer, not a USB hub.
4.My computer does not recognize device
•Windows XP: Go to Start > Control Panel > Sounds, Speech and Audio Devices > Sounds. Click Sounds and Audio Devices. Click the Audio tab, then select
•Windows Vista: Go to Start > Control Panel > Hardware and Sound > Sound. Choose the Playback tab, then choose