iHome iH13 manual Trouble Shooting, Symptom Possible Problem Solution

Trouble Shooting

Symptom	Possible Problem	Solution
iH13 does not turn on	no batteries are installed	Install fresh batteries
iH13 does not turn off	improper shut down/ button not held long enough	HOLD the Play/Pause button for 3 seconds to turn unit off
iH13 doesn’t respond	Hold switch is in on position, locking controls	Slide hold switch to off position
No sound from iH13	Volume is set too low on iH13	Make sure volume is turned up
	headphones in headphone jack	Make sure nothing is connected to the headphone jack
	iPod is not installed properly	Make sure iPod is properly and securely connected (see below)
iPod didn’t charge up		The iH13 only charges your iPod while plugged into an AC outlet with the
	No AC adaptor/AC adaptor is not plugged into unit	optional AC adaptor (visit www.ihomeaudio.com). Make sure the AC adaptor
	and wall socket	is plugged into the power jack on the iH13 and into a working wall socket
		to charge your iPod. You cannot overcharge your iPod.
	iPod is not installed properly	Remove your iPod from the connector and check for obstruction on the
		connector and on your iPod. Then reconnect iPod.
	iPod battery has problem	Please make sure your iPod is working properly before docking into the
	iPod is locked up/ frozen	unit. Please refer to your iPod manual for details.
Sound is distorted	Volume level is set too high	Decrease the volume
	Sound source is distorted	If the iPod original sound source (MP3) is old or of poor quality,
		distortion and noise are easily noticed with high-power speakers. Try a
		different audio source such as a music CD.
		If you are using an external sound source like older generation of iPod or
		iPod Shuffle, try reducing the output volume on the device itself. Also try
		setting iPod EQ to flat.
	Batteries are weak	Install fresh batteries
Unit/adaptor gets	This is normal	Turn unit off for awhile or lower volume
warm after extended
play at high volume

NOTE: When optional AC adaptor is plugged in, your iPod

will charge (with or without batteries installed).

NOTE: Unit does not control or charge 3G iPod

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