Trouble Shooting
Symptom | Possible Problem | Solution | ||
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Unit doesn’t respond | AC adaptor isn’t plugged into a wall outlet | Plug the AC adaptor into a wall outlet and plug the | ||
(no power) | or the connector is not plugged into the | connector into the supply jack on the unit | ||
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| power supply jack on the back of the dock |
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| Wall outlet is not functioning or switched off | Plug another device into the same outlet to confirm the outlet | |
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| is working. Make sure any associated power switch is ON | ||
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| Batteries are weak or dead | Replace with new batteries | |
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iPod does not dock | Using no or wrong iPod insert | Make sure the dock insert is the proper fit for your iPod | ||
properly |
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iPod not installed properly | Remove your iPod from the dock and check for | |||
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| obstruction on the connectors in the dock and on your | |
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| iPod. Make sure there is no “skin” or case on the iPod. | |
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| Then reseat it in the dock. | |
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iPod does not | iPod is not installed properly | Remove your iPod from the dock and check for | ||
respond to the unit | ||||
| obstruction on the connectors in the dock and on your | |||
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| iPod. Then reseat it in the dock. | |
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| Your iPod software is too old | Upgrade software on your iPod via iTunes | |
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| iPod is locked up | Please make sure your iPod is working properly before | |
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| docking into the unit. Please refer to your iPod manual for | ||
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| details. | |
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| Using 1st or 2nd generation iPod, iPod | iH29 cannot control those iPod models or other devices. | |
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| shuffle or other devices. | Use the | |
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iPod does not come | If your iPod is not used for some time, it | Press the Menu button on your iPod | ||
on immediately | may enter deep sleep mode |
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| iPod battery is run down or is too weak | Charge your iPod for about 5 minutes | |
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