Troubleshooting

Symptom

Possible Problem

Solution

 

 

 

iPod didn’t charge up

iPod is not installed properly

Remove your iPod from the dock and check for obstruction

 

 

on the connectors in the dock and on your iPod. Then reseat

 

 

it in the dock.

 

 

 

 

iPod is locked up/ frozen

Please make sure your iPod is working properly before

 

 

docking into the unit. Please refer to your iPod manual for

 

iPod battery has problem

 

details.

 

 

 

No AM band radio

AM loop antenna is not connected to the

Plug the AM loop antenna connector to the jack on the back

sound but others OK

unit

of the unit

 

 

 

AM band radio is very

AM loop antenna isn’t located properly

Move the AM loop antenna away from the main unit and

noisy

 

rotate it for best reception

 

 

 

Sound is distorted

Volume level is set too high

Decrease the volume

 

 

 

 

Sound source is distorted

If the iPod original sound source (MP3) is of poor quality,

 

 

distortion and noise are easily noticed with high-power

 

 

speakers. Try a different audio source such as a music CD.

 

 

 

 

 

If you are using an external sound source like older generation

 

 

of iPod or iPod Shuffle, try reducing the output volume on

 

 

the device itself. Also try turning bass boost OFF.

 

 

 

Remote Control didn’t

Battery weak

Replace current battery with new battery

work

 

 

Remote Control is not pointed toward to

Point the Remote Control toward the iH5, move within 10

 

 

the iH5

feet of the unit.

 

 

 

Unit gets warm after

This is normal

Turn unit off for awhile or lower volume

extended play at high

 

 

volume

 

 

 

 

 

Can’t hear speakers

Speakers lack power source

The signal from the line out jack needs amplification. Use

attached to line out jack

powered speakers/monitors or other amplified audio device.

 

 

 

 

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iHome iH5 manual IPod or iPod Shuffle, try reducing the output volume on