Trouble Shooting
Symptom | Possible Problem | Solution | |
Unit doesn’t respond | AC adaptor isn’t plugged to a wall outlet or | Plug the AC adaptor into a wall outlet and plug the connector into | |
(no power) | the connector is not plugged into the power | the AC jack on the unit | |
| supply jack on the back of the unit. |
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| Wall outlet is not functioning | Plug another device into the same wall outlet to confirm the outlet | |
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| is working. If the outlet is controlled by a switch, check that the | |
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| switch is ON. | |
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| Power is off | Press the Power button on the iP47 | |
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Can’t play Bluetooth | Device does not support the A2DP and | While you need the A2DP and AVRCP Bluetooth profiles to stream | |
music from cellphone | AVRCP Bluetooth profiles | music to the iP47, you can still use the handsfree speaker phone | |
or other Bluetooth |
| functionality | |
devices | Device and iP47 are not paired AND linked | Make sure your phone supports the A2DP and AVRCP Bluetooth | |
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| profiles before linking/pairing. The iP47 defaults to the last linked | |
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| device, so a new device may need to be linked from the device | |
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| itself (see your device’s user guide). | |
Can’t play my iPhone | iPhone does not support the A2DP profile | Dock iPhone in iP47 to listen to music | |
music via Bluetooth |
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Bluetooth device | iP47 charges iPhone and docking iPod | Make sure your device is plugged into a working charger | |
didn’t charge up | models only, not other devices |
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Sound is distorted | Volume level is set too high | Decrease the volume | |
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| If original sound source is poor quality, distortion and noise are | ||
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| Sound source is distorted | easily noticed with | |
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| Try setting EQ to flat on your iPhone, iPod or Bluetooth device | |
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Bluetooth music is | Bluetooth device is out of range of iP47 | Move your Bluetooth device within 30 feet of the iP47 | |
broken up |
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Can’t hear caller’s | Bluetooth device is out of range of iP47 | Move your cell phone closer to iP47 | |
voice | Volume on iP47 is too low | Raise volume on iP47 | |
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Remote Control | Batteries are weak/ dead | Replace with new battery | |
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doesn’t work |
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Remote Control is too far way from main unit | Move the Remote Control closer to main unit | ||
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My Bluetooth | Headsets and other receivers will not pair | Pair headset directly with phone or other transmitting device | |
headset won't pair | with the iP47 |
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with the iP47 |
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Others can't hear | You are too far from iP47 microphone | The mic is near the Snooze Button. Move closer to the iP47. | |
my voice/voice isn't |
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clear to listener | Mic is muted/ Mute operation is on | Press the Mute button to release mute | |
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