IKEA FWM7 manual What does this guarantee cover?, What will Ikea do to correct the problem?

ENGLISH 27

What does this guarantee cover?

The guarantee covers faults of the appli- ance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee ap- plies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and trav- el will be covered, provided that the appli- ance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respec- tive local regulations are applicable. Re- placed parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will exam- ine the product and decide, at its sole dis- cretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective prod- uct or replace it with the same or a compa- rable product.

What is not covered under this guarantee?

•Normal wear and tear.

•Deliberate or negligent damage, dam- age caused by failure to observe operat- ing instructions, incorrect installation or by connection to the wrong voltage, dam- age caused by chemical or electro-chem- ical reaction, rust, corrosion or water damage including but not limited to dam- age caused by excessive lime in the wa- ter supply, damage caused by abnormal environmental conditions.

•Consumable parts including batteries and lamps.

•Non-functional and decorative parts which do not affect normal use of the ap- pliance, including any scratches and pos- sible color differences.

•Accidental damage caused by foreign objects or substances and cleaning or un- blocking of filters, drainage systems or soap drawers.

•Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.

•Cases where no fault could be found dur- ing a technician’s visit.

•Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non- original parts have been used.

•Repairs caused by installation which is faulty or not according to specification.

•The use of the appliance in a non-domes- tic environment i.e. professional use.

•Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer's delivery address, then damage to the product that occurs during this delivery will be covered by this guar- antee.

•Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guaran- tee, the service provider or its authorized service partner will re-install the repaired

appliance or install the replacement, if necessary.

This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifi- cations of another EU country.