Troubleshooting
If you feel that the dryer is not working properly, consult the following troubleshooting suggestions before contacting the Technical |
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Assistance Centre (see Assistance). |
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Problem: | Possible causes / Solutions: | |
The dryer does not start.
•The plug has not been inserted far enough into the socket to make contact.
•There has been a power cut.
•The fuse has blown. Try connecting another appliance to the same socket.
•If an extension cord is used, try connecting the dryer plug directly into the socket.
•The door has not been closed properly.
•The programme has not been set correctly (see How to carry out a drying cycle).
•The START/PAUSE button has not been pressed (see How to carry out a drying cycle).
The drying cycle does not start.
•A delayed start time has been set (see Programmes and options).
•The START/PAUSE button has been pressed; a short delay follows before the dryer starts running. Wait for the drying cycle to start; do not press the START/ PAUSE button otherwise the dryer switches to the pause mode and the drying cycle will not start.
Drying times are too long.
The “Empty water container” indicator light flashes, but the dryer has been running for a short time.
The “Empty water container” indicator light is on but the water container is not full.
The programme is finished but the items are damper than expected.
The “Options” and “START/ PAUSE” indicator lights flash and one of the “Maintenance” or “Drying phases” indicator lights turns on without flashing.
The dryer is noisy during the first few minutes of operation.
The lights on the dryer control panel are off although the dryer is switched on.
•The filter has not been cleaned (see Care and maintenance).
•The water container must be emptied? The “Empty water container” indicator light flashes (see Care and maintenance).
•The condenser needs to be cleaned (see Care and maintenance).
•The heat setting is not suited to the type of fabric to be dried (see Programmes and options).
•An incorrect drying time was selected for the type of load (see Laundry).
•The air intake grille or the rear air vents are clogged up (see Installation, and Care and maintenance).
•The items are too wet (see Laundry).
•The dryer is overloaded (see Laundry).
•The water container was probably not emptied before starting the programme. Do not wait for the signal for emptying the water container, but always check and empty it before starting a new drying programme (see Description of the tumble dryer).
•It is normal: the “Empty water container” indicator light flashes when the water container is full. If the indicator light is on but is not flashing, it only signals that the water container must be emptied (see Description of the tumble dryer).
For safety reasons, the dryer programmes last a maximum of 4 hours. If an automatic programme has not detected the final dampness level required in this interval, the dryer completes the programme and stops. Check the above points and repeat the programme; if the items are still damp, contact the Technical Assistance Centre (see Assistance).
•Switch the appliance off and unplug it, then clean the filter and condenser (see “Care and Maintenance”). Reinsert the plug, switch the appliance on and start another programme.
If the problem persists, contact the Technical Assistance Service.
•This is normal, especially if the dryer has not been used for a long time. If the noise persists during the entire cycle, contact the Technical Assistance Centre.
•The dryer has gone into standby mode to save power. This occurs if you have left the dryer on or have had a power cut. It occurs after 30 minutes:
-if you leave the dryer without starting a programme;
-after your drying programme has finished.
Press the On/Off button and the lights will come on again.
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