Troubleshooting

If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.

Malfunctions:

The internal light does not illuminate.

The refrigerator and the freezer do not cool well.

•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.

•The door do not close properly or the seals are damaged.

•The door are opened too frequently.

•The TEMPERATURE ADJUSTMENT knob is not in the correct position

•The refrigerator or the freezer have been over-filled.

•The atmospheric temperature of the area surrounding the appliance is lower than 14°C.

The food inside the refrigerator is	•	The TEMPERATURE ADJUSTMENT knob is not in the correct position.
beginning to freeze.	•	The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.	•	The door is not closed properly or is continuously opened.
	•	The outside ambient temperature is very high.

The appliance makes a lot of noise. • The appliance has not been installed on a level surface (see Installation).

•The appliance has been installed between cabinets that vibrate and make noise.

•The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.

The back wall of the refrigerator unit is covered in frost or droplets of water.

•This shows the appliance is operating normally.

•The water discharge hole is blocked (see Maintenance).