Something Wrong with your Cooker?
Before contacting your nearest Service Centre/Installer, check the problem guide below; there may be nothing wrong with your cooker.
Problem |
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Slight odour or small amount | This is normal and should cease after a short period. |
of smoke when using the |
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cooker for the first time. |
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Nothing Works | Is the main cooker wall switch turned on? |
| There may be no electricity supply. |
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Oven temperature seems | Check that the temperature has been set in accordance with the |
too high or too low. | temperature charts. It may be necessary to increase or decrease |
| the recommended temperature by up to 10˚C to suit your taste. |
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Oven does not cook evenly. | Check that the temperature and shelf position are as |
| recommended in the temperature charts. |
| Check that the containers being used in the oven allow |
| sufficient air flow around them. |
| Check that the cooker is level. |
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Hotplates are slow to boil or | Check that your pans conform to the recommendations in these |
will not simmer | instructions. |
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Marks appearing on | The hob surround can be cleaned with warm soapy water and a |
hotplates. | cream cleaner, such as Cif. The sealed hotplates should be |
Can not clean hob / | cleaned regularly, (please refer to the Care and Cleaning section |
hotplates. | for further information. |
| Please note that replacement hob cleaning kits are available |
| from our parts department, see Key Contacts, back page. |
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Grill not working. | The grill door MUST be open. |
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Grill keeps turning on and | When the grill control is operated at a setting less than |
off. | maximum, this is normal regulator operation, not a fault. |
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Condensation on the wall at | Steam and/or condensation may appear from the vent at the rear |
the rear of the cooker. | of the appliance when using an oven particularly for foods with a |
| high water content e.g. frozen chips, roast chicken etc. This is |
| normal and any excess should be wiped off. |
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Steam / Condensation in the | Steam is a |
oven after use. | content. To help minimise always: |
| a) Try to avoid leaving food in the oven to cool after being cooked. |
| b) Use a covered container, wherever possible |
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