Something Wrong with your Cooker?
Before contacting your nearest Service Centre/Installer, check the problem guide below; there may be nothing wrong with your cooker.
Problem |
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Slight odour or small amount of | This is normal and should cease after a short period. |
smoke when using the cooker for |
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the first time. |
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Nothing Works | Is the main cooker wall switch turned on? |
| There may be no electricity supply. |
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Oven temperature seems too high or | Check that the temperature has been set in accordance with the temperature charts. It may |
too low. | be necessary to increase or decrease the recommended temperature by up to 10°C to suit |
| your taste. |
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Oven does not cook evenly. | Check that the temperature and shelf position are as recommended in the temperature |
| charts. |
| Check that the containers being used in the oven allow sufficient air flow around them. |
| Check that the cooker is level. |
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Hotplates are slow to boil or will not | Check that your pans conform to the recommendations in these instructions. |
simmer |
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Marks appearing on hotplates. | The hob surround can be cleaned with warm soapy water and a cream cleaner, such as |
Can not clean hob / hotplates. | Cif. The sealed hotplates should be cleaned regularly, (please refer to the Care and |
| Cleaning section for further information. Please note that replacement hob cleaning kits are |
| available from our parts department, see Key Contacts, back page. |
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Grill not working. | The grill door MUST be open. |
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Grill keeps turning on and off. | When the grill control is operated at a setting less than maximum, this is normal regulator |
| operation, not a fault. |
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Condensation on the wall at the rear | Steam and/or condensation may appear from the vent at the rear of the appliance when |
of the cooker. | using an oven particularly for foods with a high water content e.g. frozen chips, roast |
| chicken etc. This is normal and any excess should be wiped off. |
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Steam / Condensation in the oven | Steam is a |
after use. | always: |
| a) Try to avoid leaving food in the oven to cool after being cooked. |
| b) Use a covered container, wherever possible |
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