TROUBLESHOOTING GUIDE:
SYMPTOM
Front two LEDs, don't light up when batteries are placed into the battery compartment properly.
The right LED does not light up on the transmitter when a battery is inserted.
The middle LED does not light up when the headset is place into the dock in the transmitter.
Headphone remain silent
The sound becomes quiet or distorted.
Transmitter keeps switching off during playing
SOLUTION
•Make sure that the power is connected to the main power socket and the transmitter.
•The battery has not been installed correctly in the battery compartment.
•The headphone has not been properly placed into the docking.
•Make sure it is facing the correct direction.
•There is no battery inserted into the headphone, please insert a battery into the headphone.
•Please check and make sure the audio connection cable to the TV or audio sources are properly and completely connected or
•Please make sure your TV or audio sources is turned on or Turn the volume level up or
•Replace battery with a fully charged one! Charge the fresh batteries at least
•Replace the battery packing in the headset with a fully charged replacement battery pack or
•Make sure there are no obstructions and it has a free line of sight or
•Move closer, you are located too far away from the transmitter, (max. 24 feet and 30 degree). This is inheret to infrared ray communication and does not mean that there is a problem with the unit itself.
If your audio signal is coming from a portable audio player or computer, we suggested that you use a relatively high volume from your headphone jack in order to maintain strong enouph audio signals to enable the transmitter to send the audio signal to your headphone. If you find that the audio is too loud, you can use the volume control switch by your headphone.
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