66
NS-19E310NA15 Insignia 19" LED TV
www.insigniaproducts.com
Video and audio
Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the aspect ratio. An
increasing amount of digital T V
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio” option in “Adjust
the TV picture” on page 46.
No picture (screen
is not lit) and no
sound.
• Press POWER on the TV or the
on the remote control.
• Make sure that the Audio Only
option is set to Off. See “Play TV
audio only” on page50.
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “Adjust the TV
picture” on page 46.
• Make sure that the AC power
adapter is plugged in.
• Make sure that the correct
video input source is selected.
See “Select the video input
source” on page37 .
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• Check the closed caption
settings. Some TEXT modes can
block the screen. See “Select
the analog closed captioning
mode” on page 59 or “Select
the digital closed captioning
mode” on page 59.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page18.
• Adjust the brightness. See
“Adjust the TV picture” on
page 46.
• Change to a different picture
mode. See “Adjust the TV
picture” on page 46.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page54.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjust the TV picture” on
page 46.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page54.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution