68
NS-39E400NA14 Insignia 39" LED TV
www.insigniaproducts.com
Troublesh oo ting

Restoring settings to the defaults

When you restore default settings, all the settings
you have customized (including parental controls)
are reset.
To restore settings to the defaults:
1Press MENU. The on-screen menu opens.
2Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.
3Press S or T to highlight Reset to Default, then
press ENTER. The SETTINGS· RESET TO DEFAULT
menu opens.
4Press S or T to highlight Reset to Default, then
press ENTER. A message asks if you want to
reset all TV settings to the default settings.
5Press S or T to select Yes (to reset) or No (to not
reset), then press ENTER.
If you select Yes, your TV turns of f, then turns on
again. The TV SETUP wizard opens.
6Go through the TV SETUP wiz ard. For more
information, see “Turning on your TV for the first
time” on page 36.

Viewing system information

You may need to view system information during
troubleshooting.
To view system information:
1Press MENU. The on-screen menu opens.
2Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.
3Press S or T to highlight System Info, then
press ENTER. Information about the TV software
version is displayed.
4Press MENU to return to the previous menu, or
press EXIT to close the menu.

Video and audio

Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.
Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See “Aspect
ratio options” on page41.
No picture (screen
is not lit) and no
sound.
• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See “Playing
TV audio only” on page 44.
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “Adjusting the
TV picture” on page40.
• Make sure that the power cord
is plugged in.
• Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page38.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 12 or “Connecting an
antenna or cable TV (no box)”
on page17.
• Check the closed caption
settings. Some TEXT modes can
block the screen.