Problem

Solution

Good picture, but no sound.

• Increase the volume.

 

 

• Make sure that the sound is not muted.

 

• Make sure that the correct audio mode is

 

selected.

 

• Make sure that the audio cables are connected

 

correctly and securely to your TV.

 

• Make sure that the antenna or cable TV is

 

connected correctly and securely. See

 

“Connecting a cable or satellite box” or

 

“Connecting an antenna or cable TV (no box)” in

 

the online User Guide.

 

• If you are using an antenna, the digital channel

 

signal may be low. To check the digital channel

 

signal strength, see “Checking the digital signal

 

strength” in the online User Guide.

 

• The audio cable(s) you are using may be bad. Try

 

a new set.

 

 

Poor picture

• Make sure that the room is not too bright. Light

 

 

reflecting off the screen can make the picture

 

difficult to see.

 

• If an S-VHS camera or a camcorder is connected

 

while another connected device is turned on,

 

the picture may be poor. Turn off one or more

 

devices.

 

 

Good sound but poor color

• Adjust the contrast, color, and brightness

 

 

settings.

 

 

Audio noise

• Other devices (for example, surround sound

 

 

receiver, external speakers, fans, or hair dryers)

 

may be interfering with your TV. Try turning off

 

one device at a time to determine which device

 

is causing interference. Once you have

 

determined which device is causing

 

interference, move it further from the TV to

 

eliminate the interference.

 

 

No output from one of the

• Adjust the audio balance. See “Adjusting sound

speakers

settings” in the online User Guide.

 

 

• Make sure that the audio cables are connected

 

correctly and securely to your TV.

 

 

After images appear

• Do not display a still image, such as a logo,

 

 

game, or computer image, for an extended

 

period of time. This can cause a permanent

 

after-image to be burned into the screen. This

 

type of damage is not covered by your warranty.

 

 

Remote control

Problem

Solution

 

 

Remote control does not

• Make sure that the power cord is correctly

work.

connected to your TV and a power outlet.

 

 

• Make sure that there are no obstructions

 

between the remote control and the remote

 

control sensor on the front of the TV.

 

• Point the remote control directly at the remote

 

control sensor on your TV. For the location of the

 

remote control sensor, see “Aiming the remote

 

control” in the online User Guide.

 

• Make sure that the batteries are installed

 

correctly. See “Installing remote control

 

batteries” in the online User Guide.

 

• Replace dead batteries with new batteries. See

 

“Installing remote control batteries” in the

 

online User Guide.

 

 

Problem

Solution

Trouble programming your

• See instructions and a table of common codes in

existing universal remote

“Programming a different universal remote

control.

control” in the online User Guide.

 

 

• Codes are subject to change. For up to date

 

codes, go to www.insigniaproducts.com.

 

• Replace dead batteries with new batteries. See

 

“Installing remote control batteries” in the

 

online User Guide.

 

• Refer to the User Guide that accompanied your

 

universal remote control and contact the

 

manufacturer if problems persist.

 

 

General

Problem

Solution

 

 

No power

• Make sure that the power cord is correctly

 

 

connected to your TV and a power outlet.

 

• Unplug the power cord, wait 60 seconds, then

 

plug the cord back in and turn on your TV.

 

• Other devices (for example, surround sound

 

receiver, external speakers, fans, or hair dryers)

 

may be interfering with your TV. Try turning off

 

one device at a time to determine which device

 

is causing interference. Once you have

 

determined which device is causing

 

interference, move it further from the TV to

 

eliminate the interference.

 

 

“No signal” error

• Press INPUT and make sure that you have

message is displayed

selected the correct input for the device or

 

 

service you are trying to use.

 

• If you are using a cable or satellite box, use the

 

remote that came with that box to change

 

channels.

 

• Make sure you have the correct input selected to

 

view channels from the cable or satellite box.

 

 

After Auto Channel

• Reception can vary by channel depending on the

Search, there are no

broadcast power level of a given station. Contact

channels

your cable or satellite TV provider.

 

 

• Make sure the antenna or cable/satellite TV is

 

connected securely to your TV.

 

• Try replacing the cable between the

 

antenna/cable or cable/satellite box and your

 

TV.

 

 

One or more channels

• Make sure that the channels are not blocked. See

do not display.

“Setting parental control levels.”

 

 

• Make sure that the channels are not hidden. The

 

channel may have been deleted from the

 

channel list. You can tune to the channel by

 

pressing the number buttons or you can add the

 

channel back to the channel list. See “Hiding

 

channels” in the online User Guide.

 

• If you are using a cable or satellite box, use the

 

remote that came with that box to change

 

channels.

 

• Make sure you have the correct input selected to

 

view channels from the cable or satellite box.

 

• If you are using an antenna, the digital channel

 

signal may be low. To check the digital channel

 

signal strength, see “Checking the digital signal

 

strength” in the online User Guide.

 

 

Password is lost.

• Enter 9999 to access parental controls, then set

 

 

a new password. See “Setting or changing the

 

password” in the online User Guide.

 

 

Some settings cannot be

• If a setting is grayed, the setting is not available

accessed.

in the current video input mode.

 

 

 

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