72
Insignia 55" LED TV
www.insigniaproducts.com
General
Problem Solution
No power. • Make sure that the power cord
is correctly connected to a
power outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord
back in and turn on your TV.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfer ing with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
“No signal”
error message is
displayed.
• Press INPUT and make s ure t hat
you have selected the correct
input for the device or service
you are trying to use.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.
After Auto
Channel Search,
there are no
channels.
• Reception can vary by channel
depending on the broadcast
power level of a given station.
Contact your cable or satellite
TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between
the antenna/cable or
cable/satellite box and your TV.
One or more
channels do not
display.
• Make sure that the channels are
not blocked. See “Setting
parental control levels” on
page51.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons or you can add
the channel back to the channel
list. See “Hiding channels” on
page47.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page49.
Password is lost. •Enter 9999 to access parental
controls, then set a new
password. See “Setting or
changing the password” on
page49.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting
is not available in the current
video input mode.
TV cabinet
creaks. • When the TV is in use, the
temperature rises naturally and
may cause the cabinet to
expand or contract which can
cause a creaking noise. This is
not a malfunction.
Control buttons
do not work. • Make sure that the Button Lock
option is set to Off. See
“Locking control buttons” on
page50.
• Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.
TV keeps
turning off. • Make sure that the sleep timer
is not turned on. See “Setting
the sleep timer” on page57.
A retail banner
is displayed. • You selected “Retail Mode”
when you ran the TV setup
wizard. Reset your TV to the
factory defaults, then select
Home Use Mode on the What is
your viewing environment scree.
See “Restoring settings to the
defaults” on page68.
Problem Solution