72
Insignia 65" LED TV
www.insigniaproducts.com
Video and audio
Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio” option in
“Adjusting the TV picture” on
page52 .
No picture (screen
is not lit) and no
sound.
• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See “Playing
TV audio only” on page57.
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “Adjusting the
TV picture” on page52.
• Make sure that the power cord
is plugged in.
• Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page40.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page14 or “Connecting an
antenna or cable TV (no box)”
on page19.
• Check the closed caption
settings. Some TEXT modes can
block the screen. See “Selecting
the analog closed captioning
mode” on page65 or “Selecting
the digital closed captioning
mode” on page66.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page14 or “Connecting an
antenna or cable TV (no box)”
on page19.
• Adjust the brightness. See
“Adjusting the TV p icture” on
page52.
• Change to a different picture
mode. See “Adjusting the TV
picture” on page52.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjusting the TV p icture” on
page52.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page14 or “Connecting an
antenna or cable TV (no box)”
on page19.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Checking the digital signal
strength” on page 60.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution