Troubleshooting your DVD player
If you experience any of the following problems while using the player, this troubleshooting guide can help you.
No sound•Make sure that the player is connected securely and that all cables are securely inserted into the correct jacks.
•Make sure that the volume of the headphone is set to MIN when using a headphone.
•Make sure you operate the TV or amplifier correctly.
No image•Make sure that the player is connected securely.
•Make sure that you operate the TV correctly.
•Make sure that you set the color system correctly.
Cannot advance through a movie•You cannot advance through the opening credits and warning information at the beginning of movies because the disc is programmed to prohibit that action.
The hand icon (
) appears on the screen•The selected feature or action cannot be completed at this time because:
•The disc software restricts it.
•The disc software does not support the feature (such as angles).
•The feature is not available at the moment.
•You have requested a title or chapter that is out of range.
No forward or reverse scan•Some discs have sections that prohibit rapid scanning or title and chapter skip.
•You cannot advance through the opening credits and warning information at the beginning of movies because the disc is programmed to prohibit that action.
Bad sound quality•Make sure that the audio output mode is set correctly.
•Make sure that the audio connection between the player and amplifier is correct.
Disc cannot be played•Make sure that there is a disc in the player.
•Make sure that the disc is placed on the disc tray correctly, with the label side up.
•Make sure you are using the correct type of disc (digital video discs, audio CDs, or MP3s).