Insignia NS-D150A13 Troubleshooting

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NS-D150A13 Insignia DVD Player
www.insigniaproducts.com
Troubleshooting
Check the following information for the possible
cause and solution for a problem before contacting
the nearest service center or dealer for repairs.
The following do not indicate a problem with your
DVD player:
• Regular disc rotation sounds.
• Image disturbance during search.
Resetting your DVD player
To reset your DVD player:
1Press SETUP. The on-screen menu opens.
2Press S or T to select Default Settings, then
press OK.
3Press X to highlight Defaults, press X to select
Reset, then press OK.
Power
Video and audio
Operation
Caution
Resetting your DVD player returns all
settings to the factory defaults.
Problem Possible solution
No power • Make sure that the power cord is securely
connected to a power outlet.
• Make sure that the power outlet is supplying
power. Test the power outlet by plugging a device,
such as a lamp, into the power outlet and turning it
on.
The DVD player switches
to standby mode • After a period of inactivity, your DVD player
switches to standby mode automatically. This is a
power saving feature. If your DVD player switches
to standby mode unexpectedly, a safety device
may have been activated. Press /
(play/pause/Standby/On) on the front of your DVD
player.
Problem Possible solution
No picture • Make sure that the TV is turned on and set to the
correct video input for your DVD player.
• Make sure that your DVD player is correctly
connected to the TV.
Picture is distorted • Make sure that the disc is not dirty. See “Cleaning
discs” on page 15.
• The DVD may be scratched or warped. Try another
DVD.
• Make sure the TV is connected to the correct jacks
on the back of your DVD player.
• Make sure the TV is set to the correct video input
source.
• Your DVD player may be experiencing interference
from a nearby device, such as a TV, radio, or VCR.
Try turning the devices off one at a time to find out
which device is causing interference. Then move
your DVD player and the device farther apart.
• Turn off your DVD player, wait 10 seconds, then
turn it back on.
No sound • Make sure that the TV or home theater is turned
on.
• Make sure that the sound on the TV or home
theater is not muted.
• Make sure that the volume on the TV or home
theater is turned up.
• Make sure that your DVD player is correctly
connected to the TV or home theater.
Audio and video pause
momentarily • This happens when your DVD player is changing
chapters in a playlist.
• When playing a disc that is recorded on both layers,
audio and video may pause when your DVD player
is changing layers.
Problem Possible solution
Remote control does
not work • The remote control comes with the battery
installed. A plastic sheet covers the battery to
protect it. Make sure that you remove the plastic
sheet. See “Using the remote control for the first
time” on page 8.
• Make sure that you are pointing the remote
control at the remote control sensor on the front of
your DVD player. See “Front” on page 6.
• The battery may be depleted. Replace the battery.
See “Replacing the battery” on page 8.
• Make sure that there are no obstructions between
the remote control and the remote control sensor
on the front of your DVD player.
• Make sure that there is no colored glass between
the remote control and remote control sensor on
the front of your DVD player. Colored glass, such as
the glass door of an entertainment center, can
interfere with signal reception.
• Make sure that the remote control sensor is not
exposed to direct sunlight or bright light. These
can interfere with signal reception.
appears on the
screen • This symbol means that an action is not permitted
by the disc. For example, some DVDs do not let you
fast-forward through the legal warnings at the
beginning of the disc.
Playback does not start,
or starts then stops
when pressing X(play)
• Make sure the disc is face up in the disc tray.
• Make sure that the disc is not dirty. See “Cleaning
discs” on page 15.
• Make sure the disc is not warped. Try another disc.
Some or all functions do
not work • Some functions are not allowed by the disc, for
example, fast-forwarding through the warning
information at the beginning of the disc.
• Condensation may have formed inside your DVD
player. Turn off your DVD player and wait one to
two hours for the condensation to evaporate.
• Reset your DVD player. For instructions, see
“Resetting your DVD player” on page 16.
When reading the disc,
the disc tray opens • Make sure that the disc is not dirty. For
instructions, see “Cleaning discs” on page 15.
• The disc may be incompatible with your DVD
player. Try another disc.
• Reset your DVD player. For instructions, see
“Resetting your DVD player” on page 16.
The DVD player freezes
when reading a disc • Make sure that the disc is not dirty. For
instructions, see “Cleaning discs” on page 15.
• If your DVD player freezes again, the disc may
contain some content that is not compatible with
your DVD player. Do not try playing the disc with
your DVD player.
• Reset your DVD player. For instructions, see
“Resetting your DVD player” on page 16.
Problem Possible solution