Insignia NS- DPF0812W Troubleshooting

8" Digital Picture Frame

Problem	Solution

The frame will not	The power adapter is not securely connected to
turn on.	the picture frame, or the power switch is not on.
	Check power adapter connections, then switch
	the power on.

A portable memory	• Make sure that the portable memory
device is inserted in	device is one of the supported formats
the frame, but you	and that the files on the device are JPEG
can’t view your	image files.
pictures.	• Turn the digital picture frame off and
	make sure that the portable memory
	device is inserted all the way into the slot
	or port and is inserted correctly, then turn
	it back on. After a few seconds, you should
	see your first picture.
	• Try formatting the portable memory
	device.
	Caution: Formatting the device erases all files on
	the device. Back up the files on the device to your
	computer before attempting to format the
	device.
	• Some digital cameras save images in
	formats other than JPEG. Refer to your
	camera’s manual for details.

The frame displays	Higher resolution pictures load more slowly. Try
some pictures more	using lower resolution pictures or
slowly than others.	down-sampling (compressing or resizing) them.
	See your camera’s user guide for instructions on
	down-sampling your pictures, or see “Setting
	viewing options” on page 24 for instructions on
	automatically resizing and compressing your
	pictures while copying them from a portable
	memory device to the frame's internal memory.