22
NS-P7DVD15/NS-P7DVD15MX Portable DVD Player
www.insigniaproducts.com
TroubleshootingMaintaining

Cleaning your player

Clean the outside of your player with a clean cloth, slightly dampened

with water.

Problem Solution

No power • Make sure that the AC power adapter is plugged in and
connected.
• Make sure that your player is turned on.
No sound or distorted sound. • Adjust the volume.
• Make sure that all cables are inserted correctly into the
appropriate jacks.
• Make sure that your player is not paused.
• Make sure that your player is not in fast forward or fast
reverse mode.
• Make sure that your player is not too hot. Let it cool for 30
minutes, then try it again.
• Make sure that the headphones are not plugged in.
Cannot fast-forward or fast-reverse
through a movie.
• You cannot fast-forward through opening credits and
warning information at the beginning of a movie.
• Some DVDs do not allow rapid scanning or skipping of
titles or chapters.
The icon appears on the screen. The action you tried cannot be done because:
• The DVD software does not allow it.
• The DVD does not support the feature (for example the
Subtitle feature).
• The feature is not available at the current point on the
DVD.
• You entered a title or chapter number that is out of range.
Picture is distorted. • During fast-forwarding or fast-reversing, distortion is
normal.
• The DVD may be damaged. Try another DVD.
Disc does not play. • Make sure that the disc is inserted with the label side up.
• Make sure that the disc is compatible with your player.
Your player can play DVDs and audio CDs.
Play starts, then stops immediately. • Make sure that the region code for the DVD matches the
region code for your player. Your player’s region code is 1
for the USA and Canada and 4 for Mexico. The DVD’s
region code is on the DVD or the DVD packaging.
• Make sure that the disc is not dirty.
• If condensation has formed inside your player, let your
player dry out.
Note
Do not use liquid cleaners or aerosol cleaners because they may
damage your player.
NS-P7DVD15-NS-P7DVD15MX_14-1032_MAN_V2_ENG.fm Page 22 Monday, September 8, 2014 12:16 PM