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Insignia USB Bluetooth Adapter
www.insigniaproducts.com
Troub leshooti ng
I’m having trouble connecting my Bluetooth device.
• Make sure that you have correctly installed your Bluetooth adapter.
• Use the instructions that came with your Bluetooth device to pair with the computer.
• If your computer has built-in Bluetooth, you do not need this adapter. If you still would like to use your Insignia
Bluetooth adapter, disable the built-in Bluetooth, uninstall any existing software, then re-install the Insignia
Bluetooth adapter.
My headset or speakers are not playing sound after pairing.
• Make sure that Windows automatically downloaded the drivers to install your Bluetooth adapter or that you
installed the software from the included installation CD.
You can also download drivers from the Insignia website.
1Go to www.insigniaproducts.com, then click Support & Service.
2Enter your model number in the box under Manual, Firmware, Drivers & Product Information, then click
X
.
3Click the Driver link, then follow the online installation instrucftions.
• The computer’s default speakers may be overriding your headset or speakers. In the Control Panel, go into the
sound settings and select your headset or speakers as the default speaker.
• Turn up the volume on your computer or paired device.
My voice is echoing while using a headset.
• Your headset may not be set as the default microphone. In the Control Panel, go into the so und settings and
select your headset as the default microphone.
My adapter isn’t working after installing Windows® 8.
• Unplug the Bluetooth adapter, restart your computer, then plug the adapter back into you r computer’s USB port.
• Make sure that you have installed the Windows 8 drivers on your computer correctly.
To check the Windows 8 drivers:
1Move mouse to top right corner of the screen.
2When the menu opens, click the Search (magnifying glass) icon.
3Click Settings, then type Device Manager in the search box.
4Click Device Manager, then click Bluetooth.
5Right-click on your device, then click Properties.