8www.insigniaproducts.com
Maintaining
• Crosscut shredders require regular oil lubr ication for optimal per formance
and extended lifespan. We recommend you oil your shredder once a
month. To lubricate your shredder, drizzle some basic vegetable or
cooking oil (nothing flammable or petroleum based) onto a few sheets of
paper and feed it into the shredder.
• Do not spray or keep any aerosol products in or around shredder.
• DO NOT USE CANNED AIR ON THE SHREDDER.
• Be sure to periodically empty the wastebasket to avoid overloading and
damaging the cutting mechanism.
To clean the shredder:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a soft cloth or
towel moistened with mild soap and water. Dry the unit thoroughly.
• Do not clean or immerse the shredder in water. Having the unit wet may
result in damage or malfunction to the electrical components. If the
shredder happens to get wet, be sure to completely dry the unit
immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may result in
serious injury or damage to the product.
Troubleshooting
If there is a problem with your shredder, check below for the symptoms
and steps to resolve. If you continue to have problems, contact customer
support at our Service Center. DO NOT ATTEMPT TO REPAIR BY OPENING
THE SHREDDER HEAD. This will completely void the product warranty.
Caution
Failure to properly maintain your shredder will void the
warranty.
Symptom Possible Solutions
The shredder does not work
at all.
• Make sure that the shredder is plugged in and that the outlet it is
plugged into is in good working order.
• The shredder may overheat with extended use. In the event that
the shredder has shred continuously beyond the maximum
running time and has overheated, the shredder will automatically
shut off. If this happens, switch the shredder off for 30 minutes or
longer before resuming normal operation.
• If using a plastic bag to line the wastebasket, remove it. The bag
may be the cause of the shredder not operating properly.
• The activation sensor of the shredder is located near the center of
the feed slot. Be sure to feed directly into the center area to trigger
the machine (especially applies to smaller pieces of paper or credit
cards).
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