Intel 813, 811 manual Obtaining Technical Assistance, Cisco.com, Technical Assistance Center

System Requirements

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco’s corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.

Cisco.com

Cisco continues to revolutionize how business is done on the Internet. Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com’s broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through Cisco.com, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access Cisco.com in the following ways:

•WWW: www.cisco.com

•Telnet: cco.cisco.com

•Modem using standard connection rates and the following terminal settings: VT100 emulation; 8 data bits; no parity; and 1 stop bit.

–From North America, call 408 526-8070

–From Europe, call 33 1 64 46 40 82

You can e-mail questions about using Cisco.com to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

	Release Notes for the Cisco 811 and 813 Routers for Cisco IOS Release 12.1(2)XF
22	78-11070-02, Rev. H0