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Guide Troubleshooting

Clik!Mobile Drive

Troubleshooting Guide

Use the information in this Troubleshooting Guide in addition to the “Troubleshooting” section of the Clik!Drive User’s Manual, pages 42-48. See also “How to Get Help” in the Clik!Drive User’s Manual, pages 48-50.

The Clik!installation program freezes during the installation process.

The Clik! Mobile Drive must be completely seated in the Clik! Desktop Dock for the installation program to run properly.

The Clik!Mobile Drive does not work on my system.

1. Do not connect a Clik! Mobile Drive and a Zip® drive together via their pass- through ports. See page 7 (step 9), page 9 (“Daisy Chaining Parallel Port Devices”), and page 43 (“Troubleshooting for Parallel Port Connection”) in the Clik!Drive User’s Manual for more information.)

2.Currently, the Clik! Mobile Drive is not compatible with devices running Windows CE® 2.2. Please periodically check our web site (www.iomega.com) for software upgrades.

3.The Clik! Mobile drive is not compatible with the TI 1130 Card Bus Controller chipset found in some notebook computers. To see if you have this card controller follow the instructions below:

a.Right click on My Computer and select Properties.

b.Click on the Device Manager tab.

c.Select Devices by Type and view the entries under PCMCIA Sockets.

d.If the TI 1130 Card Bus Controller is listed, the Clik! PC Card Adapter and drive will not work on your notebook.

The Clik!Mobile Drive is not detected by my system.

Possible solutions when using the Clik! Parallel Port Interface and the Clik! Desktop Dock:

Many troubleshooting tips for this problem can be found in the Clik!Drive User’s Manual, pages 43-44. In addition to that information, you can try any of the following solutions:

1.Be sure the Clik! Mobile Drive is completely seated in the Clik! Desktop Dock; then restart your computer. Verify the green light at the bottom of the dock is on.

2.If you have a printer connected to the pass-through feature of the Clik! Parallel Port Interface, verify that the printer’s power is ON; then restart your computer.

3.Verify that the Clik! Desktop Dock is receiving electrical power. (See the Desktop PC Computer Setup—steps 1 through 9—on your Quick Start Card.) If you don’t think the Clik! Desktop Dock is receiving electrical power, complete the following steps:

a.Disconnect the Clik!

Parallel Port Interface cable from your Clik! Desktop Dock.

b. Plug the Clik! Parallel Port Interface cable directly into the bottom of the Clik! Mobile Drive.

c.Restart your computer.

d.If the Clik! Mobile Drive is detected by your

system without using the Clik! Desktop Dock, you can temporarily use the drive this way; however, you should call Iomega’s technical support for further assistance. (You may incur a charge for this assistance. (See the Clik!Drive User’s Manual for technical support policies.)

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Iomega user manual Guide Troubleshooting, Clik! Mobile Drive Troubleshooting Guide, 03868601

3868601 specifications

The Iomega 3868601 is a versatile external storage device that has garnered attention for its innovative features and outstanding performance. Primarily designed to serve as an external drive, it offers a unique blend of functionality, durability, and ease of use, making it suitable for both personal and professional applications.

One of the main features of the Iomega 3868601 is its substantial storage capacity. This device typically supports a large amount of data, making it an excellent choice for users who need to back up files, manage multimedia content, or store large datasets. This capacity allows users to keep their essential files secure while providing ample space for new data.

In terms of connectivity, the Iomega 3868601 boasts multiple interface options, including USB and FireWire. This versatility enables users to connect the device to a variety of systems, such as PCs and laptops, regardless of their ports and configurations. The integration of these connectivity standards ensures that file transfer speeds are optimized, allowing for quick data retrieval and backup processes.

Durability is another defining characteristic of the Iomega 3868601. Designed to withstand the rigors of daily use, it features a rugged casing that protects the internal components from physical damage. This characteristic is particularly important for users who may need to transport the drive frequently, ensuring that their data remains safe even in challenging environments.

Moreover, Iomega has integrated various technologies into the 3868601 to enhance user experience. The device often includes built-in encryption and security features, allowing users to protect sensitive information. Additionally, it typically comes bundled with backup software that simplifies the process of data management, making it easy for users to set up automated backups and restore files when necessary.

The Iomega 3868601 is also characterized by its compact design, making it portable and easy to store. This aspect is especially appealing for users on the go who need a lightweight and efficient storage solution. Overall, the Iomega 3868601 stands out for its combination of high storage capacity, versatile connectivity options, durability, enhanced security features, and user-friendly software, making it an ideal choice for anyone seeking reliable external storage.