Customer Support
Firmware Upgrade
Firmware Upgrade
1 |
| Download the latest firmware upgrade file from | |
| www.iriver.com/support. | ||
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2 |
| Unzip the downloaded firmware file (T10_MTP. | |
| HEX), then copy to Data folder on the player. | ||
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3 |
| Disconnect USB cable, and T10 will be ready for | |
| Firmware Upgrade. | ||
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4 |
| Activating the Firmware Upgrade |
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| Choose <YES> and press the button to start | ||
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Firmware Upgrade.
When the upgrade is done, T10 powers off automatically. Please turn T10 on again.
If you chose <NO> by any chance, then execute [Settings] 
[Advanced] 
[F/W Upgrade].
Note
Before upgrading the firmware, check the condition of the battery. The firmware upgrade may fail due to battery power shortage.
Do not turn the player off until the upgrade is completed.
When the upgrade is completed, the firmware file (T10_MTP.HEX) will be deleted automatically.
Customer Support
Troubleshooting |
| Should any problem persist after you have checked these symptoms, consult your iriver |
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| dealer or contact support at www.iriver.com. |
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Trouble |
| Solution |
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| Check whether the HOLD switch on the player is ON (Switch to |
No Power. |
| OFF position) |
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| Check the condition of the battery. Insert a fresh battery. |
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| Check whether VOLUME is set to "0". |
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| Firmly connect the earphones. |
No sound or distortion |
| Check whether the plug is dirty. Clean the plug with a dry and soft |
during playback. |
| cloth. |
| Corrupted MP3 or WMA files may make a static noise and the | |
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| sound may cut off. Listen to your files on the PC to see if they are |
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| corrupted. |
Characters in LCD |
| Check out SETTINGS Display Language and confirm whether |
are corrupted. |
| the right language has been selected.(Refer to page 47) |
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| Adjust the position of the player and earphones. |
Poor *FM Reception. |
| Turn off the power of other electric devices near the player. |
| The Earphone cord functions as the antenna, they must be | |
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| plugged in for best reception. |
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| Check the condition of the battery. |
Failed download of |
| Check the connection between your computer and the player to |
MP3 file |
| ensure that the cable is secure. |
| Check whether the player’s memory is full. | |
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The title saved in T10 | T10 supports up to 700 music files and 700 folders. | |
are not played. | ||
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* Only for models including FM Radio function | ||
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