iSimple PGHFD1 owner manual Trouble Shooting, Symptom, Cause, Remedy

8. Trouble Shooting

Symptom	Cause	Remedy
Radio shows “DEV INIT”	Media Gateway device is	This only occurs the first time the Media Gateway is
	initializing.	powered on. Wait a few minutes, cycle ignition off and
		on then enter SAT mode.
Radio shows iPod not	iPod cable is not connected	Verify the docking cable is connected to the Media
connected.	to iPod or Gateway.	Gateway and the iPod.
I can not correctly browse	The iPod firmware may be	Update the iPod firmware for free at http://www.apple.
the iPod through the radio.	out of date.	com/ipod/download.
I have updated my iPods	Sometimes the iPod needs	Press and hold the center click and menu buttons
firmware and still have	to be reset.	(iPods with clickwheel) or the home and power button
control issues.		(iPhone & iTouch) for 10 seconds. This will re-boot
		the iPod. YOU WILL NOT LOSE MUSIC on the iPod
		by doing this reset.
I don’t see iPod artistor	The radio is displaying a	Press the display button to see the correct text field.
song information on the	different text field.	If the problem persists please see the “Dipswitch
screen.		Overview” section.
I can’t use my iPod’s click	The iPod is in external	Press the Aux/Sat button and select the AUX source
wheel to select music.	control mode. This allows	to control the iPod from the click wheel.
	text to be displayed on the
	radio screen
The Media Gateway does	The HD tuner was not	HDRT must be connected before the PXAMG is
not recognize the HD	properly connected when	plugged in. Disconnect the PXAMG from the vehicle
tuner (HDRT).	the PXAMG was first	harness for at least 5 minutes. Verify the 8 pin DIN
	connected and initialized.	HDRT cable is securely connected at both ends
		before reconnecting the vehicle harness.
When I listen to the factory	Factory antenna cable is	Use Media Gateway to access HD radio source. This
AM or FM radio there is	connected to the HD radio	will provide all AM and FM reception for your vehicle.
only static, no audio.	tuner.
No AM or FM reception	Factory antenna cable is not	Remove the factory antenna plug from the factory
using the HD radio source.	connected to the HD radio	radio and connect to the HDRT module. **NOTE -
	tuner (HDRT).	some vehicles need to use an aftermarket antenna
		adapter to make this connection.
HD radio station quality	The HD tuner is temporarily	This is expected performance. The digital HD radio
fluctuates or is lost	losing reception of the	playback will resume in areas of higher broadcast
randomly.	Digital HD radio broadcast	signal strength.
	signal.
I hear the iPod or HD	The PGHFD1A harness	Install the PGHFD1A harness as described on page
Radio but the separate	is required for vehicles	4.
screen does not display	equipped with a separate
the information.	LCD screen.
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