10. Troubleshooting

Symptom

Cause

Remedy

Radio shows iPod

iPod cable is not

Verify the docking cable is

not connected

connected to iPod or

connected to the Media Gateway,

 

Gateway.

and the iPod

 

 

 

I can not correctly

The iPod firmware

Update iPod firmware for free

control the iPod

may be out of date.

at http://www.apple.com/ipod/

through the radio.

 

download

I have updated my

Sometimes the

Press and hold the click wheel

iPod’s firmware

iPods needs to be

(center button) and the menu

and still have

reset

button for 10 seconds. This will

control issues

 

reboot the iPod. YOU WILL NOT

 

 

LOSE MUSIC on the iPod by doing

 

 

this reset

I don’t see iPod

The radio is

Press the Text / Scan button to see

artist or song

displaying a different

text

information on the

text field

 

screen

 

 

I can’t use my

The iPod is in

Press the Aux / Sat button and

iPod’s click wheel

external control

select AUX 2 source to control the

to select music

mode. This allows

iPod manually using the click wheel

 

text to be displayed

 

 

on the radio screen

 

The Media

The HD tuner

HDRT must be connected before

Gateway does

was not properly

the PXAMG is powered on.

not recognize the

connected when

Disconnect the PXAMG from the

HD Radio tuner

the PXAMG was

vehicles harness for 5 minutes.

(HDRT)

first connected and

Verify the 8 pin DIN HDRT cable is

 

initialized.

securely connected at both ends

 

 

before reconnecting the vehicle

 

 

harness.

Radio shows “DEV

Gateway device is

This only occurs the first time the

INIT”

initializing

PXAMG is powered on. Wait a few

 

 

minutes, cycle ignition off and on

 

 

then enter SAT Mode.

When I listen to

Factory antenna

Use Gateway to access HD Radio

the factory AM or

cable is connected

source. This will provide all AM and

FM radio there

to the HD Radio

FM reception for your vehicle.

is only static, no

tuner.

 

audio.

 

 

No AM or FM

Factory antenna

Remove from factory radio, connect

reception using the

cable is not

into HDRT module. Note* some

HD Radio source

connected to the HD

vehicles need to use the supplied

 

Radio tuner (HDRT)

antenna adaptor to make this

 

 

connection.

HD Radio station

The HD Tuner is

This is expected performance.

quality fluctuates

temporarily losing

The Digital HD Radio playback

or is lost randomly

reception of the

will resume in areas of higher

 

Digital HD Radio

broadcast signal strength.

 

broadcast signal

 

 

 

 

7

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iSimple PGHHY1 owner manual Troubleshooting, Pxamg is powered on

PGHHY1 specifications

The iSimple PGHHY1 is an advanced interface solution designed to seamlessly integrate your smartphone with your car’s existing audio system. This device provides a user-friendly way to play audio files and make hands-free calls using Bluetooth connectivity, transforming your driving experience while keeping you safe and connected.

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