J-200 Series
15.0 troubleshooting Procedures
In the event your Jacuzzi® spa is not working the way it should, please
rst review all the installation and operating instructions in this manual
and check the message on the panel display. If you are still not satised
it is working properly, please follow the appropriate troubleshooting
instructions below.
note: If any of the supply cords to the accessories are damaged,
they must be replaced by authorized service personnel. Contact your
authorized Jacuzzi dealer or qualified service technician.
15.1 none of the Components operate (e.g. Pump, light)
Check the following:
Is there power to the spa?1.
Is the household circuit breaker tripped?2.
Contact your authorized Jacuzzi dealer or qualified service 3.
technician.
15.2 pump Does not operate But light Does
Press the JETS 1 button:
If no water movement is detected, make sure power is going to 1.
the spa and check the water level. If it does not solve the problem,
contact your authorized Jacuzzi dealer or qualified service
technician.
The main jets pump 1 operates but no water ows to jets. Check the 2.
following:
• Jets may all be closed in spa. Verify all jets are in the open “on”
position (sec. 10.5, page 27).
• Pump may not be properly primed. This can happen after the spa is
drained and relled. Press the JETS 1 button on the control panel
several times, never leaving the motor running for more than 5 to 10
seconds at a time. Turn power off and let the air out of spa plumbing
system by removing the lter cartridge (sec. 12.1, page 32). Make
certain you reinstall the lter cartridge before turning on spa power
and restarting the jets pump 1.
15.3 poor Jet action
Make sure jets are in the full open “on” position (page 1. 27).
Press the JETS 1 button to make certain pump #1 is on.2.
Open all air controls to their full on position (counterclockwise).3.
Check for dirty lter. Clean, if necessary (section 12.1, page 4. 32).
15.4 water is Too Hot
Reduce thermostat setting.
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