VIII. Troubleshooting
•Hub Not Seen
Make sure you have installed all Windows® updates and patches pertaining to USB. These are available on Microsoft’s® website. Make sure all cables are properly connected.
•Hub Not Working After Reboot
Unplug the uplink cable (and the AC adapter cable if it is connected) from the hub. The up- link cable is plugged into the “Upstream Port” shown in section VI. Wait 2 seconds. Plug the cable(s) back in.
•Hub Not Seen on a laptop
USB 2.0 Hubs may not work on all laptops.
Try the hub on a desktop computer to confirm functionality of the hub. If this works, contact your computer dealer.
If you continue to experience problems contact
customer support at
www.jascoproducts.com.
11
