Troubleshooting

Symptom

Likely Cause

What to do

No sound. Speaker comes on.

Signal source (mixer, instrument,

Check VU meters on the source

SIGNAL LED does not

etc.) is not sending.

mixer.

illuminate.

 

Verify that the tape or CD is playing.

 

 

Use headphones to verify that the

 

 

instrument is actually sending an

 

 

audio signal.

 

Faulty cables and connections.

Disconnect and re-seat signal

 

 

cables.

 

 

Replace suspected cable with a

 

 

known-good cable.

No sound with microphone

Microphone requires phantom

The EON10 G2 does not supply

connected directly to the MIC /

power.

phantom power. Switch to a

LINE 1 input. SIGNAL LED

 

dynamic microphone, use a

does not illuminate.

 

battery in the microphone (if

 

 

possible), use an external

 

 

phantom power supply.

Signal sounds distorted and very

Excessive input signal,

Reduce the output level of the

loud, PEAK light is lit most of

exceeding the capabilities

source.

the time.

of the speakers.

Turn down the LEVEL controls

 

 

on the speaker.

 

 

Use additional EON speakers.

Signal sounds distorted even at

Mixer or other source is

Review the Owner’s Manual for

moderate volumes, PEAK light is

overdriven.

your mixer and adjust controls as

not lit.

 

needed.

 

 

• Input sensitivity (gain)

 

 

• Channel faders

 

 

• Master faders

 

 

Once this is done, review the

 

 

instructions in the Quick Start

 

 

section of this guide.

Lots of hiss in the sound, the

Improper gain structure or noisy

Make sure that the MIC/LINE

mixer controls are at very low

source device.

switch is in the LINE

settings.

 

(disengaged) position.

 

 

Reduce the LEVEL settings at the

 

 

speaker.

 

 

Review the Owner’s Manual for

 

 

your mixer and adjust controls as

 

 

needed.

Noise or hiss heard at output.

Noisy source device.

Disconnect the devices that are

 

 

connected to your speaker one at

 

 

a time. If the noise goes away, the

 

 

problem is with the source or the

 

 

connecting cable.

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JBL EON10 manual Audio signal