TROUBLESHOOTING GUIDE

If you experience difficulties in the use of this Docking System, please check the following or call 1-800-777-5331 for Customer Service.

Symptom

Unit does not respond (no power)

Noise or sound distorted on AM or FM broadcast

AM or FM no sound

Cannot dock iPod properly

iPod does not respond to the unit.

CD player will not play

CD skips while playing

Intermittent sound from CD Player

Possible Problem

Solution

AC Cord is not plugged properly into

Re-plug the AC Cord into the wall outlet

a wall outlet or the connector is not

and the connector into AC Socket on

plugged into the AC Socket on the

the System.

back of the System

 

Wall outlet is not functioning.

Plug another device into the same outlet

 

to confirm the outlet is working.

Station not tuned properly for

Retune the AM or FM broadcast station.

AM or FM.

 

FM: Telescopic antenna is not fully

FM: Fully extend the FM telescopic

extended.

antenna.

AM: The bar antenna is not

AM: Reposition the unit until the best

positioned correctly

reception is obtained.Undock your iPod.

Unit not in TUNER function mode.

Press Function Button to select TUNER

Volume set at minimum

Increase Volume

Using a wrong iPod insert

Make sure the dock insert is the proper

 

fit for your iPod.

iPod is not installed properly.

Remove your iPod from the dock and

 

check for any obstruction on the

 

connectors in the dock and on your

 

iPod, then reseat it in the dock.

iPod is not installed properly.

Remove your iPod from the dock and

 

check for any obstruction on the

 

connectors in the dock and on your

 

iPod, then reseat it in the dock.

Your iPod software is too old

Update software on your iPod. For

 

details, please visit

 

http://www.apple.com/ipod/download

Unit not in CD function mode.CD

Select CD function mode.Insert CD with

is installed incorrectly. It the CD is

label side up.Use better quality blank

self-compiled, the media used may

media and retest.

not be compatible with the player.

 

Disc is dirty or scratched.

Wipe CD with clean cloth or use

 

another disc.

Dirty or defective disc

Clean or replace the defective discUse

Dirty pick up lens

a CD-lens cleaning disc to clean the

 

lens

Player is subject to excessive

Relocate the player away from shock

shock or vibration

or vibration

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

"Made for iPod" means that an electronic accessory has been designed to connect specifically to iPod and has been certified by the developer to meet Apple performance standards.

Apple is not responsible for the operation of this devise or its compliance with safety and regulatory standards

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Jensen JiSS-115 owner manual Troubleshooting Guide, Symptom, Possible Problem Solution