John Lewis JLBIIH603 instruction manual Something Not Working, Problem Possible cause Solutions

Something Not Working

If the hob is not working correctly, please carry out the following checks, before contacting your local Service Force repair agent.

In the event of any other fault codes that arise, disconnect the appliance from the electrical supply for a few seconds (take out the fuse from the housing wiring system). If the fault code is displayed again, please call your local Service Force repair agent and report the fault code.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Problem	Possible cause	Solutions
The appliance cannot be switched on or	More than 10 seconds have passed since	Switch the appliance on again.
is not operating	the appliance was switched on
	The lock is switched on	Switch off the lock (See the section
		“Locking/unlocking the control panel”)
	The child safety device is switched on	Deactivate child safety device (See the
		section “Child safety device”)
	Several sensor fields were touched at	Only touch one sensor field
	the same time
	Safety cut-out has been triggered	Remove any objects (pan, cloths, etc.)
		that are lying on the control panel.
		Switch the appliance on again
The cooking zones automatically reduce	The sensor fields are partly covered by a	Remove the cloth or the liquid.
the cooking level to	damp cloth or with liquid	Reset the cooking level required.
The residual heat indicator is not display-	The cooking zone was only on for a	If the cooking zone is supposed to be
ing anything	short time and is therefore not hot	hot, call your local Service Force Centre.
acoustic signal sounds, appliance switch-	One or more sensor fields have been	Uncover sensor field
es off	covered for longer than 10 seconds
Acoustic signal sounds and appliance	The On/Off sensor field has been cov-	Do not place any objects on the control
switches itself on and after 10 seconds	ered up, e.g. by a cloth	panel
off again
Display is switching between two heat	Power management is reducing the pow-	See the section “Switching the power
settings	er of this cooking zone	function on and off”
is lit	Unsuitable cookware	Use suitable cookware
	No cookware on the cooking zone	Put cookware on zone
	Diameter of the base of the cookware is	Move to smaller cooking zone
	too small for the cooking zone
		Use suitable cookware
is lit	Overheating protection for the cooking	Switch off the cooking zone. Switch the
	zone has been triggered	cooking zone on again
	Safety cut-out has been triggered	Switch off the cooking zone. Switch the
		cooking zone on again
and number are displayed	Electronics fault	Disconnect the appliance from the elec-
		trical supply for a few minutes (Take the
		fuse out of the house’s wiring system)
		If after switching on again, is displayed
		again, call the customer service depart-
		ment

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