Something Not Working

Certain problems are due to a lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Please carry out the following checks before contacting the extended warranty administrators see Repairs - After Sales Service.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

Cause

Solution

 

 

 

It is too warm in the

If products are not cold enough or placed

 

refrigerator.

incorrectly.

Place the products to the appropriate place.

 

The door does not close tightly or it is not

 

 

shut properly.

Check if the door closes well and the

 

 

 

 

gasket is undamaged and clean.

It is too warm in the

The door does not close tightly or it is not

Check if the door closes well and the

freezer.

shut properly.

gasket is undamaged and clean.

 

Products in big quantity to be frozen were put

Wait some hours and then check the

 

in.

temperature again.

 

Products to be frozen are placed too closely to

Place the products in a way so that cold air

 

each other.

could circulate among them.

 

 

 

Water flows onto the

The melting water outlet flows not into the

Put the melting water outlet to the

floor.

evaporative tray above the compressor.

evaporative tray.

There are too much frost

Products are not wrapped properly.

Wrap the products better.

and ice.

 

Doors are not shut properly or do not close

Check if the doors close well and the

 

 

 

tightly.

gaskets are undamaged and clean.

 

 

 

The thermostatic control can be set

Set the thermostat a position that gives

 

 

 

incorrectly.

higher temperature.

The compressor operates

 

 

continually.

 

 

Check if the doors close well and the

 

 

 

 

 

 

 

Doors are not shut properly or do not close

gaskets are undamaged and clean.

 

 

 

tightly.

Wait some hours and then check the

 

 

 

Products in big quantity to be frozen were put

temperature again.

 

 

 

in.

Put food at max. room temperature.

 

 

 

Too warm food was put in.

Try to reduce the temperature in the room

 

 

 

The appliance is in too warm place.

where the appliance stands.

 

 

 

 

 

The

appliance

does not

Plug is not connected to the mains socket

Connect the mains plug properly.

work

at all.

Neither

properly.

 

cooling, nor lighting works.

The fuse burnt out.

Change the fuse.

 

 

 

The thermostatic control is not on.

 

 

 

Start the appliance according to

 

 

 

 

 

 

 

There is no voltage in the mains socket. (Try to

instructions in chapter 'Installation'.

 

 

 

Call an electrician.

 

 

 

connect another appliance into it.)

 

 

 

 

 

 

 

The appliance is noisy.

The appliance is not supported properly.

Check if the appliance stands stable (all the

 

 

 

 

four feet should be on the floor).

In as much as the advice does not lead to result, call the nearest brand-mark service.

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John Lewis JLFFW2007, JLSS2009 instruction manual Something Not Working, Symptom Cause Solution
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JLFFW2007, JLSS2009 specifications

The John Lewis JLSS2009 and JLFFW2007 stand out as exemplary models in the realm of home appliances, particularly in the category of refrigeration and freezer units. Both products embody the commitment to quality and innovation that John Lewis is known for, making them highly sought after by consumers looking for reliable kitchen solutions.

The JLSS2009 is a sleek, side-by-side refrigerator that boasts an impressive storage capacity, ideal for families and individuals who prioritize organization and accessibility. With its advanced cooling technology, this model ensures that food remains fresh for longer periods. The No Frost feature prevents ice build-up, saving users the hassle of defrosting. Additionally, the energy-efficient design is a highlight, as it has been rated with a high energy efficiency class, contributing to lower electricity bills and a reduced environmental footprint.

In terms of usability, the JLSS2009 comes equipped with adjustable shelving and door compartments, allowing users to customize their storage according to their needs. The cool blue LED interior light provides excellent visibility, making it easier to find items, even in low-light conditions. The stainless steel finish not only adds a modern touch but is also designed to resist smudges and fingerprints, ensuring that the unit stays looking pristine.

On the other hand, the JLFFW2007 is a freezer model that complements the JLSS2009 perfectly. This upright freezer offers ample storage space with multiple drawers and compartments, making it easy to store a variety of frozen foods. The Fast Freeze function is a standout feature, enabling rapid freezing of fresh items, preserving flavor and nutrients. Much like its refrigerator counterpart, the JLFFW2007 incorporates Frost Free technology, eliminating the need to manually defrost.

Both models prioritize safety with features such as child lock mechanisms and temperature alarms, alerting users to any fluctuations in temperature that could compromise food safety. Furthermore, the designs are user-friendly, with intuitive controls and an easily accessible layout.

In conclusion, the John Lewis JLSS2009 and JLFFW2007 combine advanced technologies, practical features, and appealing aesthetics, making them reliable choices for modern households. Their energy-efficient designs and user-friendly functionalities enhance the overall kitchen experience, ensuring that they not only meet but exceed consumer expectations. Whether it's preserving the freshness of groceries or keeping frozen goods, these models represent the best that John Lewis has to offer.
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