Troubleshooting
PROBLEMS |
| CHECK |
There is no power |
| • See if the power cord became unplugged. |
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| • Check for a blown fuse or circuit breaker or a power outage. |
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There is no picture |
| • The antenna could be disconnected. |
or sound |
| • The input mode could be set improperly. See page 35. |
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| • The tuner (Auto Tuner Setup) could be set improperly. See page 17. |
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| • The TV station may be having difficulties. Check to see if other stations are working. |
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Remote control is not |
| • Check to see that the batteries are still working and properly installed. |
operating properly or |
| • Make sure the remote has a clear sight path to the TV. |
at all |
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You cannot select a |
| • You may be too far from the TV. You must be within 23 feet (7 meters). |
certain channel |
| • Make sure the channels have been programmed. See "Channel Summary", page 18. |
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| • Check to see if the channel is locked. See "Channel Summary - Lock" page 18. |
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The power turns off |
| • Make sure the set did not become unplugged. |
by itself |
| • Perhaps the On/Off Timer is set. See page 32. |
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| • Check to see if the Sleep Timer was set. See page 36. |
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The clock is wrong |
| • The power was interrupted and the clock was not reset. See page 31. |
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The On Timer is |
| • There is a problem with the TV. Unplug the set and call for service. |
blinking |
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The color quality |
| • Tint and Color may be improperly adjusted. See page 27. |
is poor |
| • The Video Status mode may be turned to the wrong setting. See page 28. |
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There are lines |
| • There could be interference from another electrical appliance, such as a computer, |
across the picture |
| another TV or VCR. Move any such appliances further away from the TV. |
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The picture is spotted |
| • There could be interference from a |
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| operating nearby. Move the antenna away from the appliance or change to a coaxial |
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| cable connection which is less prone to interference. |
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There are double |
| • A building or passing airplane can reflect the original signal and produce a second, |
pictures (ghosts) |
| slightly delayed one. Adjust your antenna position. |
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Picture is snowy |
| • Your antenna may be damaged, disconnected or turned. Check the antenna |
(image noise) |
| connection. If the antenna is damaged, replace it. |
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Screen is 80% black |
| • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 33. |
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Stereo or bilingual |
| • Make sure the MTS settings are correct. See "MTS" on page 29. |
programs can't be |
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heard |
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There is no sound |
| • The TV Speaker option may be turned off. See page 30. |
from the TV's speakers |
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Static electricity |
| • It is normal to feel static electricity if you brush or touch the screen. |
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You hear occasional |
| • It is normal for the TV to make crackling sounds when first turned on or off. Unless |
crackling sounds |
| the sound or picture become abnormal, this is fine. |
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38
