Troubleshooting
Before requesting service, consult the following chart. If the solutions indicated in the chart do not solve the problem, consult your nearest JVC dealer or JVC service center for instructions.
Refer also to the FAQ of new products on JVC’s website.
The following phenomena are not malfunctions.
•The camcorder heats up when it is used for a long time.
•The battery heats up during charging.
•When playing back a video, the image stops momentarily or the sound is interrupted at junctions between scenes.
•LCD monitor momentarily become red or black when sunlight is recorded.
•Black spots, or red, green, or blue spots appear on the LCD monitor.
(The LCD monitor contains 99.99% effective pixels, but 0.01% or fewer pixels may be ineffective.)
Power
Display
Trouble | Action |
No power is supplied. | • Connect the AC adapter correctly. |
| • Recharge the battery pack. |
After the low | • When the camcorder has warmed up after being cold, the |
temperature message | camcorder may switch itself off to check it is operating correctly. |
is displayed, the power | Turn on the camcorder again to start using it. |
turns off when the |
|
camcorder warms up. |
|
•If you connect to a TV compatible with
The power was turned cable (optional) and turn off the power on the TV, the power on
off accidentally.the camcorder also turns off. If you are not using
| [HDMI CONTROL] to [OFF]. | |
The power/charge lamp | • [QUICK RESTART] is set to [ON]. | |
blinks when the LCD | • The battery is being charged. | |
monitor is closed. |
| |
| • Fully charge the battery pack, run it down, and then recharge it | |
The remaining battery | again. | |
• If the camcorder is used for long periods of time in high or low | ||
display is not correct. | ||
temperatures, or if the battery pack is repeatedly charged, the | ||
| ||
| amount of remaining battery may not be displayed correctly. | |
The LCD monitor is | • The LCD monitor may be difficult to see if used in bright areas | |
difficult to see. | such as under direct sunlight. |
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