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Troubleshooting (Continued)
Playback
problems Other
Trouble | Action |
| • Sometimes playback is interrupted at the connecting section |
Sound or video are | |
interrupted. | between two scenes. This is not a malfunction. |
| • Select [PLAYBACK OTHER FILE] then search the video on |
Cannot find a recorded | the index screen. (Video files that have damaged management |
information can be played back.) | |
video. | • Cancel group display and date search functions. |
| • Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA |
| FOR IMAGE]. (Files on other media are not displayed.) |
Some functions cannot | • The following functions cannot be used for a backup BD/DVD. |
be used when playing | When playing back video |
back a backup BD/DVD | - Search index by date |
through a BD/DVD | - Playback effects |
burner connected to the | When playing back still image |
camcorder. | - Playback effects |
| |
| • When recording the white balance was not correctly adjusted. |
The color of images | • When the video was recorded with x.v.Color™ set to [ON], change |
looks strange. | the setting as desired on TV. |
| • Set [EFFECT] to [OFF]. |
The camcorder operates | • If there are many files (such as video) in the camcorder, it takes |
slowly when switching | time for the camcorder to respond. It is recommended that you |
between video mode | copy all files from the camcorder onto your computer, and erase |
and still image mode, | the files from the camcorder. |
or when switching the |
|
power on or off. |
|
| • Check the remaining battery pack charge. |
| (When the battery pack is fully charged, the lamp does not flash.) |
The lamp does not flash | • When recharging in either a hot or cold environment, ensure that |
during battery pack | battery is being charged within the permitted temperature range. |
charging. | (If the battery pack is being recharged outside the permitted |
| temperature range, recharging may stop to protect the battery |
| pack.) |
| • Replace the battery. |
The remote control does | • Set [REMOTE] to [ON]. |
not work. | • The remote control may not operate outdoors or in places |
| exposed to strong light. |
When connecting to | • When connecting to the HDMI cable, the image or sound may not |
the HDMI cable, the | appear on the TV properly depending on the TV connected. In |
image or sound does | such cases, perform the following operations. |
not appear on the TV | 1) Disconnect the HDMI cable and connect it again. |
properly. | 2) Turn off and on the camcorder again. |
• TVs may operate differently depending on the specifications, | |
not work properly, and | even if they are |
the TV does not work | functions of the camcorder cannot be guaranteed to operate in |
in conjunction with the | combination with all the TVs. In such cases, set [HDMI CONTROL] |
camcorder. | to [OFF]. |
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