Troubleshooting (Continued)

Playback

problems Other

Trouble

Action

 

Sometimes playback is interrupted at the connecting section

Sound or video are

interrupted.

between two scenes. This is not a malfunction.

 

Select [PLAYBACK OTHER FILE] then search the video on

Cannot find a recorded

the index screen. (Video files that have damaged management

information can be played back.)

video.

Cancel group display and date search functions.

 

Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA

 

FOR IMAGE]. (Files on other media are not displayed.)

Some functions cannot

The following functions cannot be used for a backup BD/DVD.

be used when playing

When playing back video

back a backup BD/DVD

- Search index by date

through a BD/DVD

- Playback effects

burner connected to the

When playing back still image

camcorder.

- Playback effects

 

 

When recording the white balance was not correctly adjusted.

The color of images

When the video was recorded with x.v.Color™ set to [ON], change

looks strange.

the setting as desired on TV.

 

Set [EFFECT] to [OFF].

The camcorder operates

If there are many files (such as video) in the camcorder, it takes

slowly when switching

time for the camcorder to respond. It is recommended that you

between video mode

copy all files from the camcorder onto your computer, and erase

and still image mode,

the files from the camcorder.

or when switching the

 

power on or off.

 

 

Check the remaining battery pack charge.

 

(When the battery pack is fully charged, the lamp does not flash.)

The lamp does not flash

When recharging in either a hot or cold environment, ensure that

during battery pack

battery is being charged within the permitted temperature range.

charging.

(If the battery pack is being recharged outside the permitted

 

temperature range, recharging may stop to protect the battery

 

pack.)

 

Replace the battery.

The remote control does

Set [REMOTE] to [ON].

not work.

The remote control may not operate outdoors or in places

 

exposed to strong light.

When connecting to

When connecting to the HDMI cable, the image or sound may not

the HDMI cable, the

appear on the TV properly depending on the TV connected. In

image or sound does

such cases, perform the following operations.

not appear on the TV

1) Disconnect the HDMI cable and connect it again.

properly.

2) Turn off and on the camcorder again.

HDMI-CEC functions do

TVs may operate differently depending on the specifications,

not work properly, and

even if they are HDMI-CEC compliant. Therefore, the HDMI-CEC

the TV does not work

functions of the camcorder cannot be guaranteed to operate in

in conjunction with the

combination with all the TVs. In such cases, set [HDMI CONTROL]

camcorder.

to [OFF].

88EN