CUSTOMER SUPPORT INFORMATION

Use of this software is authorized according to the terms of the software license.

JVC (FOR INQUIRES REGARDING THIS UNIT)

When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have the following information ready.

•Product Name, Model, Serial Number, Problem, Error Message

•Computer (Manufacturer, Model (Desktop/Laptop), CPU, OS, Memory (MB/GB), Available Hard Disk Space (GB)) Please note that it may take some time to respond to your questions, depending on their subject matter. JVC cannot answer questions regarding basic operation of your computer, or questions regarding specifications or performance of the OS, other applications or drivers.

PIXELA (FOR INQUIRES REGARDING THE PROVIDED SOFTWARE)

REGION

LANGUAGE

PHONE #

USA and Canada

English

+1-800-458-4029 (toll-free)

Europe (UK, Germany, France, and Spain)

English/German/French/Spanish

+800-1532-4865 (toll-free)

Other Countries in Europe

English/German/French/Spanish

+44-1489-564-764

Asia (Philippines)

English

+63-2-438-0090

China

Chinese

10800-163-0014 (toll-free)

HOMEPAGE: http://www.pixela.co.jp/oem/jvc/mediabrowser/e/

Please check our website for latest information and downloading.

Recordable Time

You can check the video recording time by pressing the OK/INFO button. Approximate Video Recording Time

Quality

Built-in Memory

 

 

 

 

 

SDHC/SDXC Card

 

 

 

 

(GZ-HM50)

 

4 GB

 

8 GB

 

16 GB

 

32 GB

 

48 GB

 

64 GB

 

 

 

 

 

 

 

LS

1 h 20 m

40 m

1 h 30 m

 

3 h 10 m

 

6 h 30 m

9 h 30 m

13 h

LE

3 h 20 m

1 h 50 m

3 h 40 m

 

7 h 20 m

 

15 h 10 m

22 h 20 m

30 h 20 m

SSW/SS

2 h 30 m

1 h 20 m

2 h 50 m

 

5 h 40 m

 

11 h 30 m

17 h

23 h

SEW/SE

5 h 20 m

2 h 50 m

5 h 50 m

 

11 h 40 m

 

23 h 50 m

35 h 10 m

47 h 40 m

0LS/LE: High definition (1280 x 720 pixels, 16:9)

0SSW/SEW: Standard definition (720 x 480 pixels, 16:9)

0SS/SE: Standard definition (720 x 480 pixels, 4:3)

0The approximate recording time is only a guide. The actual recording time may shorten depending on the shooting environment.

Approximate Recording Time (Using Battery)

Battery Pack

Actual Recording Time

Continuous Recording Time

BN-VG108U

40 m

1 h 5 m

BN-VG114U

1 h 15 m

2 h 10 m

BN-VG121U

1 h 55 m

3 h 15 m

0The above are values when “MONITOR BRIGHTNESS” is set to “3” (standard).

0The actual recording time may be shorter if zooming is used or if recording is stopped repeatedly. (It is recommended to prepare battery packs ready for three times the expected recording time.)

0When the battery life is reached, the recording time becomes shorter even if the battery pack is fully charged. (Replace the battery pack with a new one.)

22 For more information, refer to the Detailed User Guide http://manual.jvc.co.jp/index.html/