52 EN REFERENCES

Troubleshooting

Power
No power is supplied.

 

 

 

 

The camera is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly.

HTo solve the problem, follow the Instructions below at first.

HIf the problem is not solved, reset the camera. (Refer to “To reset the camera” below.)

HIf the problem still exists, please consult your nearest JVC dealer.

8 To reset the camera

A Press RESET using a piece of wire or other such pointed instrument. The power is turned off once and turned on again automatically.

RESET

B If nothing happens, set the power switch to OFF and remove the power supply (battery pack or AC adapter) from the camera, then put it back again.

C Execute [PRESET] from the menu. The camera returns to it’s factory-preset. ( pg. 48)

●The power is not connected properly.

HConnect the AC adapter securely. ( pg. 14)

●The battery pack is not attached firmly.

HDetach the battery pack once again and re-attach it firmly. ( pg. 14)

●The battery is dead.

HReplace the dead battery with a fully charged one. ( pg. 14)

No display appears.

●When using the AC adapter, the camera enters the sleep mode, the access lamp lights, and the

LCD monitor turns off.

HTo cancel the sleep mode, perform any operation such as zooming.

The power was turned off accidentally.

●The drop detection function operated. ( pg. 21) HSet the power switch to OFF, and turn the power on again. To turn off the drop detection function,

set [DROP DETECTION] to [OFF]. ( pg. 49)

RecordingRecording cannot be performed.

●[MEMORY CARD IS FULL] appears.

HReplace with new recording medium or delete unnecessary files. ( pg. 20, 39)

●Recording medium is not selected properly.

HSelect the recording medium. ( pg. 21, 48, 49)

When shooting a subject illuminated by bright light, vertical lines appear.

●This is not a malfunction.

When the screen is under direct sunlight during shooting, the screen becomes red or black for an instant.

●This is not a malfunction.

During recording, the date/time does not appear.

●[DATE/TIME] is set to [OFF].

HSet [DATE/TIME] to [ON]. ( pg. 49)

The LCD monitor indications blink.

●Certain modes of program AE, effect, DIS and other functions that cannot be used together are selected at the same time.

Digital zoom does not work.

●[ZOOM] is set to [15X]* (optical zoom).

HSet [ZOOM] to [60X] or [700X]*. ( pg. 50)

●Digital zoom is not available in the still image

recording mode.

*For GZ-MG30U/GZ-MG20U optical zoom can go up to 25x, and [ZOOM] can be set to [100X] or [800X].