Troubleshooting (Continued)
Playback
problems Other
Trouble | Action | |
| • Sometimes playback is interrupted at the connecting section | |
Sound or video are | ||
interrupted. | between two scenes. This is not a malfunction. | |
| • Select [PLAYBACK MPG FILE] then search the video on the index | |
| screen. | |
Cannot find a recorded | (Video files that have damaged management information can be | |
played back.) | ||
video. | ||
• Cancel group display and date search functions. | ||
| ||
| • Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA | |
| FOR IMAGE]. (Files on other media are not displayed.) | |
| • Check the remaining battery pack charge. | |
The lamp does not flash | (When the battery pack is fully charged, the lamp does not flash.) | |
• When recharging in either a hot or cold environment, ensure that | ||
during battery pack | battery is being charged within the permitted temperature range. | |
charging. | ||
(If the battery pack is being recharged outside the permitted | ||
| ||
| temperature range, recharging may stop to protect the battery pack.) | |
When connecting to | • When connecting to the HDMI cable, the image or sound | |
the HDMI cable, the | may not appear on the TV properly depending on the TV | |
image or sound does | connected. In such cases, perform the following operations. | |
not appear on the TV | 1) Disconnect the HDMI cable and connect it again. | |
properly. | 2) Turn off and on the camcorder again. | |
• TVs may operate differently depending on the specifications, | ||
not work properly, and | even if they are | |
the TV does not work | functions of the camcorder cannot be guaranteed to operate in | |
in conjunction with the | combination with all the TVs. In such cases, set [HDMI CONTROL] | |
camcorder. | to [OFF]. | |
Cannot upload the file to | • Refer to “Q&A”, “Latest Information”, “Download Information”, etc. | |
YouTube™ | in [Click for Latest Product Info] in the help of the provided Everio | |
Cannot export the file to | MediaBrowser software. | |
| ||
iTunes® |
| |
|
|
If a malfunction occurs in the HDD
! Perform [FORMAT HDD]. (All data is deleted.)
# If this does not solve the problem, contact the JVC customer service for repairs.
To reset the camcorder when it does not operate normally
! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the
camcorder, then reattach it. # Execute [FACTORY PRESET].
38EN