Customer Support Information

Use of this software is authorized according to the terms of the software license.

JVC (for inquires regarding this unit)

When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have the following information ready.

•Product Name, Model, Serial Number, Problem, Error Message

•PC (Manufacturer, Model (Desktop/Laptop), CPU, OS, Memory (MB/GB), Available Hard Disk Space (GB))

Please note that it may take some time to respond to your questions, depending on their subject matter. JVC cannot answer questions regarding basic operation of your PC, or questions regarding specifications or performance of the OS, other applications or drivers.

Pixela (for inquires regarding the provided software)

Region

Language

Phone #

USA and Canada

English

+1-800-458-4029 (toll-free)

Europe (UK, Germany, France,

English/German/French/Spanish

+800-1532-4865 (toll-free)

and Spain)

 

 

Other Countries in Europe

English/German/French/Spanish

+44-1489-564-764

 

 

 

Asia (Philippines)

English

+63-2-438-0090

China

Chinese

10800-163-0014 (toll-free)

Homepage: http://www.pixela.co.jp/oem/jvc/mediabrowser/e/

Please check our website for latest information and downloading.

Information

CopyingPlaybackRecording Getting Started

Further

For more information, refer to the Detailed User Guide

21

http://manual.jvc.co.jp/index.html/