TROUBLESHOOTING

What appears to be trouble is not always serious. Check the following points before calling a service center.

 

 

Symptoms

 

Causes

 

 

Remedies

 

 

 

 

 

 

 

 

• CD cannot be played back.

CD is inserted upside down.

Insert the CD correctly.

 

 

 

 

 

 

 

 

• CD sound is sometimes

You are driving on rough

Stop CD play while driving on

 

 

interrupted.

roads.

rough roads.

 

 

 

 

 

 

 

 

 

 

 

CD is scratched.

Change the CD.

 

 

 

 

 

 

 

 

 

 

Connections are incorrect.

Check the cords and

 

 

 

 

 

 

connections.

 

 

 

 

 

 

 

 

 

• Sound cannot be heard from

The volume control is turned

Adjust it to the optimum level.

 

 

the speakers.

to the minimum level.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connections are incorrect.

Check the cords and

 

 

 

 

 

 

connections.

 

 

 

 

 

 

 

 

 

• SSM (Strong-station

Signals are too weak.

Store stations manually.

 

 

Sequential Memory)

 

 

 

 

 

 

 

 

 

 

 

automatic preset does not

 

 

 

 

 

 

 

 

 

 

 

work.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Static noise while listening

The antenna is not connected

Connect the antenna firmly.

 

 

to the radio.

firmly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• “NO CD” or “NO DISC”

No CD is in the loading slot (or

Insert CD.

 

 

 

appears on the display.

in the magazine).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CD is inserted incorrectly.

Insert it correctly.

 

 

 

 

 

 

 

 

• “RESET 8” appears on the

This unit is not connected to a

Connect this unit and the CD

 

 

display.

CD changer correctly.

changer correctly and press

 

 

 

 

 

 

the reset button of the CD

 

 

 

 

 

 

changer.

 

 

 

 

 

 

 

 

 

• “RESET 1 – RESET 7”

 

 

 

Press the reset button of the

 

 

appears on the display.

 

 

 

CD changer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• CD can neither be played

The CD player may function

Press

 

 

 

 

and 0at the

 

 

 

 

 

back nor ejected.

incorrectly.

same time for more than 2

 

 

 

 

 

 

seconds. Be careful not to

 

 

 

 

 

 

drop CD when it is ejected.

 

 

 

 

 

 

 

 

 

 

 

 

 

• The unit does not work at

The built-in microcomputer

Press

 

 

 

 

and SEL at

 

 

 

 

 

all.

may function incorrectly due to

the same time for more than 2

 

 

 

noise, etc.

seconds to reset the unit. (The

 

 

 

 

 

 

clock setting and preset

 

 

 

 

 

 

stations stored in memory are

24

 

 

 

 

 

erased.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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JVC KD-SX838/S737 manual Troubleshooting, Symptoms Causes Remedies