Troubleshooting
PROBLEMS |
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There is no power | • See if the power cord became unplugged. |
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| • Check for a blown fuse or circuit breaker or a power outage. | |||
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There is no picture | • The antenna could be disconnected. |
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• The input mode could be set improperly. See page 56. | ||||
or sound | ||||
• The tuner (Auto Tuner Setup) could be set improperly. See page 42. | ||||
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| • The TV station may be having difficulties. Check to see if other stations are working. | |||
| • Use the HDMI cable with HDMI logo |
| . See page 19. | |
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| • You can not output audio using the OPTICAL OUTPUT when you have digital sound from | |||
| an HDMI device connected the the HDMI 1 or HDMI 2 connection on the back of your TV. | |||
| (See page 19). |
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Remote control is not | • Check to see that the batteries are still working and properly installed. | |||
operating properly or | • Make sure the remote has a clear sight path to the TV. | |||
at all | • Check that the TV/CATV switch is in the proper position. | |||
| • You may be too far from the TV. You must be within 23 feet (7 meters). | |||
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You cannot select a | • Make sure the channels have been programmed. See "Channel Summary", page 42. | |||
certain channel | • Check to see if the channel is locked. See "Channel Summary - Lock" page 43. | |||
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The power turns off | • Make sure the set did not become unplugged. | |||
by itself | • Perhaps the On/Off Timer is set. See page 55. | |||
| • Check to see if the Sleep Timer was set. See page 58. | |||
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The clock is wrong | • The power was interrupted and the clock was not reset. See page 54. | |||
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The color quality | • Tint and Color may be improperly adjusted. See page 47. | |||
is poor | • The Video Status mode may be turned to the wrong setting. See page 58. | |||
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There are lines | • There could be interference from another electrical appliance, such as a computer, | |||
across the picture | another TV or VCR. Move any such appliances further away from the TV. | |||
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The picture is spotted | • There could be interference from a | |||
| operating nearby. Move the antenna away from the appliance or change to a coaxial | |||
| cable connection which is less prone to interference. | |||
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There are double | • A building or passing airplane can reflect the original signal and produce a second, | |||
pictures (ghosts) | slightly delayed one. Adjust your antenna position. | |||
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Picture is snowy | • Your antenna may be damaged, disconnected or turned. Check the antenna | |||
(image noise) | connection. If the antenna is damaged, replace it. | |||
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Screen is 40% black | • The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 39. | |||
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Stereo or bilingual | • Make sure the MTS settings are correct. See page 63. | |||
programs can't be |
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heard |
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Static electricity | • It is normal to feel static electricity if you brush or touch the screen. | |||
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You hear occasional | • It is normal for the TV to make crackling sounds when first turned on or off. Unless | |||
crackling sounds | the sound or picture become abnormal, this is fine. | |||
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