Troubleshooting

PROBLEMS

 

CHECK

There is no power

• See if the power cord became unplugged.

 

 

• Check for a blown fuse or circuit breaker or a power outage.

 

•

It is possible the fan is stuck or the inside temperature is rising abnormally.

 

 

Consult your dealer.

 

 

 

 

 

 

The POWER LED

•

It may be a malfunction that the fan is locked or the temperature has increased.

and LAMP LED are

 

 

 

 

 

blinking alternately.

 

 

 

 

 

 

 

 

 

The POWER LED

• The lamp may not have been installed correctly, or it may be due to a malfunction.

and LAMP LED

• The lamp door may not be closed correctly.

 

are blinking rapidly

 

 

 

 

 

simultaneously.

 

 

 

 

 

 

 

 

 

 

There is no picture

• The antenna could be disconnected.

 

or sound

• The input mode could be set improperly. See page 61.

 

• The tuner (Auto Tuner Setup) could be set improperly. See page 31.

 

• The TV station may be having difficulties. Check to see if other stations are working.

 

• Use the HDMI cable with HDMI logo

 

 

. See page 21.

 

 

 

• You can not output audio using the AUDIO OUTPUT under the following conditions:

 

 

1) When you have digital sound from an HDMI device connected to the INPUT-1 or

 

 

INPUT-2 connection on the side of your TV. (See page 21).

 

 

2) When you have analog sound from a DVI device connected to the

 

 

AUDIO IN "INPUT-1" connection. (See page 20).

 

 

 

 

Remote control is not

• Check to see that the batteries are still working and properly installed.

operating properly or

• Make sure the remote has a clear sight path to the TV.

at all

• You may be too far from the TV. You must be within 23 feet (7 meters).

 

• Make sure your remote is set to the proper mode. See page 61.

 

 

 

 

You cannot select a

• Make sure the channels have been programmed. See "Channel Summary", page 32.

certain channel

• Check to see if the channel is locked. See "Channel Summary - Lock" page 33.

 

 

 

 

The power turns off

• Make sure the set did not become unplugged.

by itself

• Perhaps the On/Off Timer is set. See page 58.

 

• Check to see if the Sleep Timer was set. See page 68.

 

 

 

 

It does not operate

• This television is operated by a microprocessor. It is possible that external noise or

correctly

 

interference is causing the problem. If the television does not function correctly, remove the

 

 

electrical plug from the wall outlet and wait a while before inserting it into the wall outlet

 

 

again and operating the television.

 

 

 

 

 

The clock is wrong

• The power was interrupted and the clock was not reset. See page 57.

 

 

 

 

The color quality

• Tint and Color may be improperly adjusted. See page 52.

is poor

• The Video Status mode may be turned to the wrong setting. See page 67.

 

 

 

 

There are lines

• There could be interference from another electrical appliance, such as a computer,

across the picture

 

another TV or VCR. Move any such appliances further away from the TV.

 

 

 

 

The picture is spotted

• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,

 

 

operating nearby. Move the antenna away from the appliance or change to a coaxial

 

 

cable connection which is less prone to interference.

 

 

 

 

There are double

• A building or passing airplane can reflect the original signal and produce a second,

pictures (ghosts)

 

slightly delayed one. Adjust your antenna position.

 

 

 

 

Picture is snowy

• Your antenna may be damaged, disconnected or turned. Check the antenna

(image noise)

 

connection. If the antenna is damaged, replace it.

 

 

 

 

Screen is 80% black

• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 67.

 

 

 

 

 

 

Stereo or bilingual

• Make sure the MTS settings are correct. See page 68.

 

programs can't be

 

 

 

 

 

heard

 

 

 

 

 

 

 

 

 

 

 

The LAMP LED

• It may be a malfunction of the internal electrical circuits.

continues blinking

 

 

 

 

 

 

 

 

 

 

 

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