Troubleshooting

 

 

 

PROBLEMS

CHECK

 

Screen is 80% black

• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu,

 

 

page 32.

 

 

 

 

Stereo or bilingual

• Make sure the MTS settings are correct. See page 23.

 

programs can't be

 

 

heard

 

 

 

 

 

Static electricity

• It is normal to feel static electricity if you brush or touch the screen.

 

 

 

 

You hear occasional

• It is normal for the TV to make crackling sounds when first turned on or off. Unless

 

crackling sounds

the sound or picture become abnormal, this is fine.

 

The screen

• This occurs when you select a digital menu when your input source is from the

 

disappears except for

HDMI connection. Press the menu button.

 

the menu screen

 

 

 

 

 

My HDMI device

• Please use a High Speed HDMI™ Cable. High Speed HDMI™ Cables are tested

 

doesn’t work or

to carry an HD signal up to 1080p and higher.

 

doesn’t work properly

 

 

 

 

 

“Weak Signal”

• This OSD appears when the digital channel that you have selected is too weak to

 

appears

receive or no signal is being detected for that channel.

 

 

 

 

“No Program”

• It appears when that channel is not receiving a signal and you have the Noise

 

appears

Muting function OFF and you have a single screen. It moves automatically every

 

 

two seconds to prevent the screen from burn-in.

 

 

• Even if "NO PROGRAM" appears on the screen, your timer functions and auto

 

 

shut off functions that you set, are still active.

 

 

• If you are watching an analog channel, NO PROGRAM does not appear.

 

 

 

 

The following are not malfunctions.

The television may make a creaking sound if the temperature of the room or the temperature of the inside of the television changes. If there is no problem with the screen or sound, then there is no need to worry.

The picture may be temporarily disturbed and noise may be seen on the screen if the power is turned on immediately after it has been turned off. This is not a malfunction.

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