Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS |
| POSSIBLE SOLUTIONS | PAGE | |
POWER |
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TV/DVD does not operate. | • | Make sure the power cord is plugged in. | 13 | |
• | Power is off, check fuse or circuit breaker. | |||
| • | Unplug unit, then plug it back in. |
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TV BROADCAST RECEPTION |
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Poor sound or no sound. | • Station or Cable TV experiencing problems, tune to another station. | 15 | ||
• Check Volume adjustments or muting. | 15, 16 | |||
| • Check for sources of possible interference. | 35 | ||
| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor picture or no picture. | • Check antenna or Cable TV connections, reorient antenna. | 14 | ||
• | Check for sources of possible interference. | 35 | ||
| • Check picture control adjustments. | 17 | ||
Poor reception on some | • Station or Cable TV experiencing problems, tune to another station. | 15 | ||
• Station signal is weak, reorient antenna to receive stronger station. | 14 | |||
channels. | ||||
• Check for sources of possible interference. | 35 | |||
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| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor color or no color. | • Make sure channels are set into memory. | 18 | ||
• | Check picture control adjustments. | 17 | ||
| • Check antenna or Cable TV connections, reorient antenna. | 14 | ||
| • Check for sources of possible interference. | 35 | ||
| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Picture wobbles or drifts. | • Make sure channels are set into memory. | 18 | ||
• | Cable TV company is scrambling signal. | – | ||
| • | Check antenna orientation. | 14 | |
No Cable TV reception. | • Check all Cable TV connections. | 14 | ||
• | Set Signal Type option to the “Cable” mode. | 18 | ||
| • Station or Cable TV system problems, try another station. | 15 | ||
Horizontal or diagonal | • | Check antenna connections, reorient antenna. | 14 | |
bars on screen. | • | Check for sources of possible interference. | 35 | |
No reception above | • | Make sure Signal Type option is in the appropriate mode. | 18 | |
channel 13. | • | If using antenna, check UHF antenna connections. | 14 | |
TV shuts off. | • No broadcast on station tuned. | 15 | ||
• | Sleep Timer is set. | 16 | ||
| • | Power interrupted. | – | |
| • TV station experiencing problems or program tuned is not closed | 15 | ||
Closed Caption is not |
| captioned. Try another channel. |
| |
• Check Cable TV connection or VHF/UHF antenna, reposition or | 14 | |||
activated. | ||||
| rotate antenna. | 21 | ||
| • Set Closed Caption in the menu. | |||
Display is not shown in | • Select proper language in the menu options. | 17 | ||
your language. | ||||
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Cannot delete | • Set the | 15 | ||
•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
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