
Problems and troubleshooting
SYMPTOMS | POSSIBLE SOLUTIONS | PAGE |
REMOTE CONTROL |
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The remote control does not function.
DVD
• | Aim at the remote control at the remote sensor. |
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• Operate within approx. 15 feet or reduce the light in the room. | 13 | |
• | Clear the path of the beam. | |
• The batteries are weak. Replace the batteries. |
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• Check the batteries are inserted correctly. |
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Playback doesn’t start or | • | No disc is inserted. | 23 | |
• | The disc may be dirty. Clean up the disc. | 9 | ||
disc ejects automatically. | • | The disc is scratched or warped. | 9 | |
| • | The unit cannot play | 9 | |
No picture. | • | TV/DVD selector is not set correctly. | 23 | |
No sound. | • | Check the input selector of the amplifier is set properly. | – | |
• | The unit is in the Special playback mode. | 24 | ||
| • | Select the correct Audio Output position on AV amplifier. | 33 | |
Picture is distorted during | • | The picture will be distorted occasionally. | – | |
CUE or REVIEW. | ||||
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Stopping playback, |
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search, | • | Some discs may not allow some functions. | – | |
repeat play, or program | ||||
play, etc. cannot be |
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performed. |
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No surround sound. | • | The setup does not match your stereo system. | 33 | |
The unit or remote | • | Turn off the unit and unplug the AC power cord for several minutes, |
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operation key is not | 13 | |||
| then replug it. | |||
functioning. |
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Playback does not start | • | Check the Parental Lock setup. | 30 | |
when the title is selected. | ||||
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Audio soundtrack and/or |
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subtitle language is not | • | Multilingual language is not recorded on the DVD disc. | 25 | |
changed when you play | ||||
back a DVD. |
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No subtitle. | • | Some discs have no subtitles. | 25 | |
• Subtitles are cleared. Press SUBTITLE. | ||||
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Angle cannot be changed. | • | 25 | ||
“This operation can’t be | • | The function is prohibited with the unit or the disc. | 23 | |
performed” appears on the | ||||
screen. |
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JVC has assigned the service and in warranty responsibility to Orion Sales Inc. (ORION).
FOR CUSTOMER SERVICE, ADDITIONAL
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
OR WRITE TO:
ORION SALES, INC. 3471 N. UNION DR.
OLNEY, ILLINOIS 62450
37EN