Cannot turn on the monitor.
●Connect the power cord properly. (➔ page 08)
The remote control does not work.
●Insert the batteries in the correct direction. (➔ page 04)
●Replace the batteries with new ones.
●Aim the remote control to the remote sensor on the monitor. (➔ page 09)
●The effective range of the remote control is about 7 meters.
●Get closer to the monitor.
●Remove any obstruction between the remote control and the monitor.
No picture from a connected device.
●Select the correct input on the monitor.
●Connect the external device properly.
●Turn on the external device and start playback.
No sound.
●Press the mute button. (
)
●Check the amplifier connection.
●When “AMP” is selected under “Speaker”, the sound is output from the amplifier, and not from the speakers of the monitor. (➔ page 11)
No picture from HDMI devices.
●Select the correct input on the monitor.
●Use a cable marked with the HDMI logo.
●Please use a High Speed HDMITM Cable. High Speed HDMITM Cables are tested to carry an HD signal up to 1080p and higher. (➔ page 07)
The monitor turns off automatically.
●When you want to display a picture on the monitor for a long time, select “Off” for “Auto Shut Off” (➔ page 27) in “Setup”.
Troubleshooting
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