Troubleshooting

PROBLEMS

 

CHECK

There is no power

• See if the power cord became unplugged.

 

• Check for a blown fuse or circuit breaker or a power outage.

 

 

There is no picture

• The antenna could be disconnected.

or sound

• The input mode could be set improperly. See page 49.

 

• The tuner (Auto Tuner Setup) could be set improperly. See page 30.

 

• The TV station may be having difficulties. Check to see if other stations are working.

 

 

Remote control is not

• Check to see that the batteries are still working and properly installed.

operating properly or

• Make sure the remote has a clear sight path to the TV.

at all

• Check that the TV/CATV switch is in the proper position.

 

• You may be too far from the TV. You must be within 23 feet (7 meters).

 

 

You cannot select a

• Make sure the channels have been programmed. See "Channel Summary", page 30.

certain channel

• Check to see if the channel is locked. See "Channel Summary - Lock" page 31.

 

 

The power turns off

• Make sure the set did not become unplugged.

by itself

• Perhaps the On/Off Timer is set. See page 46.

 

• Check to see if the Sleep Timer was set. See page 52.

 

 

The clock is wrong

• The power was interrupted and the clock was not reset. See page 45.

 

 

The color quality

• Tint and Color may be improperly adjusted. See page 42.

is poor

• The Video Status mode may be turned to the wrong setting. See page 51.

 

 

There are lines

• There could be interference from another electrical appliance, such as a computer,

across the picture

 

another TV or VCR. Move any such appliances further away from the TV.

 

 

The picture is spotted

• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,

 

 

operating nearby. Move the antenna away from the appliance or change to a coaxial

 

 

cable connection which is less prone to interference.

 

 

There are double

• A building or passing airplane can reflect the original signal and produce a second,

pictures (ghosts)

 

slightly delayed one. Adjust your antenna position.

 

 

Picture is snowy

• Your antenna may be damaged, disconnected or turned. Check the antenna

(image noise)

 

connection. If the antenna is damaged, replace it.

 

 

Screen is 40% black

• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 38.

 

 

Stereo or bilingual

• Make sure the MTS settings are correct. See "MTS" on page 44.

programs can't be

 

 

heard

 

 

 

 

Static electricity

• It is normal to feel static electricity if you brush or touch the screen.

 

 

You hear occasional

• It is normal for the TV to make crackling sounds when first turned on or off. Unless

crackling sounds

 

the sound or picture become abnormal, this is fine.

 

 

The AUTO DEMO

• The On Timer that you programmed has started.

finished automatically

•

The channel that the AUTO DEMO is using is a channel that is blocked by V-Chip.

 

•

The Auto Shut Off that you programed has occured.

 

 

 

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